Customer Service Associate

24 hours ago

Thane, India Inspiroz IT service pvt.ltd Full time

**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are essential for success in this role.

**Key Responsibilities**:

- Provide accurate and thorough information about products, services, and company policies.
- Maintain up-to-date records of customer interactions in the system.
- Troubleshoot and resolve customer issues in a timely manner.
- Collaborate with other departments to address customer concerns and enhance the overall customer experience.
- Use basic Excel skills to input, organize, and analyze customer-related data as needed.
- Maintain a high level of accuracy when typing (35 words per minute with 95% accuracy or above).
- Communicate clearly and concisely in both written and spoken English.

**Requirements**:

- An HSC / diploma or equivalent with experience, a bachelor’s degree, or relevant certification is preferred.
- Proficient in basic Excel functions, including data entry and simple data management.
- Excellent command of both written and spoken English.
- Typing speed of at least 35 words per minute with 95% accuracy.
- Strong organizational skills and attention to detail.
- The ability to remain calm and empathetic in high-pressure situations.
- Previous experience in customer service role is a plus.

**Benefits**

**Growth Opportunities: Access to ongoing professional development and a clear career path in the order processing domain.**

**Collaborative Culture: Join a supportive, team-oriented environment where your contributions are valued.**

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Associate

    6 days ago

    Thane, India Sutherland Gobal Services Full time

    Greetings from Sutherland We are hiring for Associate for Mumbai Airoli location Looking for Immediate joiners. 1. Location: Airoli 2. Handling Inbound calls (Money Transfer US Customer Service). 3. Need to Handle money transfer call. 4. Designation: CSA 5. Excellent communication skills needed. 6. HSC/ Graduate Fresher or with Minimum 6 Months of...

  • Customer Service Associate

    2 weeks ago

    Thane, India Datamark Full time

    Greetings from DATAMARK,MUMBAI! We're urgently hiring for Customer Service Associates at DATAMARK,MUMBAI! **Position Overview**:This position is responsible for collecting and processing public and in-house requests for information or actions that are received through the 311 Call Center. Tasks include providing day-to-day customer service needs for...

  • Customer Service Associate

    2 weeks ago

    Thane, India Datamark Full time

    Greetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...

  • Customer Service Associate

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Niftel communication Pvt. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Were Hiring: Customer Service Associate (Financial Advisor)US Outbound Health Insurance Campaign | 100 OpeningsAre you ready to build a career in the international BPO industry?Join our dynamic team as a Customer Service Associate (Financial Advisor) for a US-based outbound health insurance process. Whether youre a fresher or experienced professional, this...

  • Customer Service

    2 weeks ago

    Thane, India 5 paisa Capital Ltd Full time

    **Designation**:Customer Care Executive - E Sales **Roles and Responsible**: - To make outgoing calls to Clients. - To inform them about IIFL products and services. - Trying to convince them to be a Sub Broker of IIFL (Marketing Associate) - To generate more leads from the people out called. - To enter the details of every interaction in the system. -...

  • Customer Service Associate

    6 days ago

    Thane, India FIRST CREDIT SERVICES Full time

    **Roles & Responsibilities**: - Answering Inbound Calls or outbound calling to consumers to learn about their needs, complaints, or other issues with billing and services. - Handling a high volume of inbound/outbound calls or both and should seek to create a positive experience for each consumer. - Process payments for the invoices on the account. -...

  • Customer Service Associate

    1 week ago

    Majiwada, Thane, Maharashtra, India Datamark, Inc Full time

    **Urgent Opening for Customer Service Associate** Responsibilities - *Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the appropriate department or...

  • Customer Service Associate

    2 weeks ago

    Thane, India Tele Connect Full time

    Location - Western and Central Line Position - Customer Service / Sales Salary - Up to 35k (Depends upon last drawn) Shift Timings - Rotational Shift Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase...

  • Customer Service Associate

    2 weeks ago

    Thane, India TRINITY EMPOWERMENT Full time

    Process: Voice process - Designation: Customer Support Executive - You will be supporting customers of the Worlds largest leading commercial banks in India. - You will be answering concerns regarding Customer Queries. - You will be handling inbound customer queries about the wide range of services from loans, accounts & deposits etc. - This is a Day shift...

  • Customer Service Representative

    24 hours ago

    Thane, India Jobsequel Full time

    **Job Opening: Customer Support Associate - Voice Process** **Location**: Thane, Mumbai (Work from Office) **Shift**: Rotational (including night shifts/weekends) **Process Type**: Voice and Blended **Salary**: ₹25,000 - ₹35,000/month **Communication**: Must have **excellent spoken English skills** We are looking for highly motivated **Customer Support...