Customer Support Associate

19 hours ago

Dombivali Thane Maharashtra, India Taskup Corporate Service Pvt. Ltd. Full time

Here are several duties, tasks, and responsibilities associated with the position of customer service executive, the major ones are shown in the job description example below:

- Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- They are responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer, keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
- Manage a team of customer service representatives in dealing with complaints and inquiries. This will depend on the size of the company.

Location: Dombivilli east, Thane Maharashtra

For More Info: Contact Us On 7898228409

HR Shashi

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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