Front Office Executive

**1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

Drive the daily front office operations within the resort, ensuring seamless guest experiences from arrival to departure while upholding high service standards.Key Responsibilities1. Guest Services & OperationsOversee check-in/check-out processes and ensure smooth guest arrivals and departures.Handle guest inquiries, complaints, requests, and feedback...

**Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Major skills and...

A **Front Office Supervisor** is responsible for handling the day-to-day operations of the front desk while supporting sales, administration, and customer service. The role requires a blend of organizational, communication, and administrative skills to ensure a seamless experience for clients, visitors, and internal teams. **Key Responsibilities**: -...

**Job Summary**: **Key Responsibilities**: - Greet and welcome guests warmly, ensuring a positive first impression. - Assist guests with check-in and check-out procedures using **IDS** software. - Handle guest inquiries, requests, and complaints promptly and professionally. - Manage room allocations, billing, and folio maintenance in IDS. - Coordinate with...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgoing mails and faxes. Post charges to customers and handle card and cash...

**Offer consistently professional, friendly, warm, and engaging service Be available for guests at all times as a point of contact Extend personal service and attention to all guests, with particular emphasis on VIP Guests Ensure that the rooming of all guests is according to the organization's standards Escort guests for Check-In Maintain up-to-date...

**Job Title: Lobby Hostess - FO Function: Front Office Location: Lonavala Primary Purpose To receive and give a warm welcome to all guests, always providing an efficient and courteous approach Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in MS Office, able to navigate through Company systems, Calm,...

Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...

**Responsibilities** Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other...