Front Office

**1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

Drive the daily front office operations within the resort, ensuring seamless guest experiences from arrival to departure while upholding high service standards.Key Responsibilities1. Guest Services & OperationsOversee check-in/check-out processes and ensure smooth guest arrivals and departures.Handle guest inquiries, complaints, requests, and feedback...

A **Front Office Supervisor** is responsible for handling the day-to-day operations of the front desk while supporting sales, administration, and customer service. The role requires a blend of organizational, communication, and administrative skills to ensure a seamless experience for clients, visitors, and internal teams. **Key Responsibilities**: -...

i have urgent requirment for front office executive in lonavala location who have experience in hotel.. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgoing mails and faxes. Post charges to customers and handle card and cash...

**Offer consistently professional, friendly, warm, and engaging service Be available for guests at all times as a point of contact Extend personal service and attention to all guests, with particular emphasis on VIP Guests Ensure that the rooming of all guests is according to the organization's standards Escort guests for Check-In Maintain up-to-date...

**Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Major skills and...

**Job Title: Lobby Hostess - FO Function: Front Office Location: Lonavala Primary Purpose To receive and give a warm welcome to all guests, always providing an efficient and courteous approach Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in MS Office, able to navigate through Company systems, Calm,...

Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...

anage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients'...