Front Office Supervisor

9 hours ago

Goa, India Paradigm Consultancies Full time

**WE ARE HIRING**

Job Designation:

- Front Office Supervisor : Resort

Job Location:

- Nashik, Maharashtra

**Salary**:

- 28,000 - 30,000 per month

Education:

- Diploma or Degree in Hotel Management

**Experience**:

- Maximum 5 years of Experience as Front Office Supervisor
- Minimum 2-3 years of experience as a similar role, preferably in a resort or hotel setting.

**ONLY FEMALE APPLICANTS MUST APPLY**

**FOOD & ACCOMODATION PROVIDED**

**READY TO RELOCATE**

**FULL TIME**

**IMMEDIATE JOINERS REQUIRED**

**PROFILE INTRODUCTION:

- **

As a Front Office Supervisor at our resort, you will oversee the front desk operations and ensure that our guests have a memorable and seamless experience.

**RESPONSIBITITIES:

- **
- **Supervision**:Supervise and train front desk staff, ensuring they provide excellent customer service.
- **Guest Check-in and Check-out**:Greet guests upon arrival, assist with the check-in process, and provide information about the resort's amenities and services
- **Guest Services**:Handle guest inquiries, requests, and complaints promptly and professionally.
- **Reservations**:Manage room reservations, including making and modifying reservations, and ensuring room availability.
- **Financial Management**:Handle cash, credit card, and other payment methods accurately.
- **Safety and Security**:Ensure the safety and security of guests and property by following resort policies and procedures
- **Training and Development**:Conduct training sessions for front desk staff to enhance their skills and knowledge.
- **Quality Control**:Monitor and maintain high standards of service quality to ensure guest satisfaction.
- **Inventory Management**:Maintain inventory of supplies such as key cards, stationery, and promotional materials.

**REQUIREMENTS:

- **
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Knowledge of reservation and property management systems.
- Leadership and supervisory skills.
- Flexibility to work various shifts, including weekends and holidays.

**Salary**: ₹28,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8421611139

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