Front Office Executive

2 weeks ago

Goa Goa, India Raposo Resort Full time

**Job Title**: Front Office Executive

**Location**: Raposo Resort, Goa

**Experience**: 1 years minimum

**Salary**: ₹15,000 - ₹17,000 per month

**Shift**: Rotational Shifts
- **Meal Facility** provided by the company

**Key Requirement**:

- **Language Proficiency**: Fluency in Hindi, English.

**About Us**:
Raposo Resort, nestled in the vibrant state of Goa, is seeking a highly motivated and customer-centric Front Office Executive to join our dynamic team. If you have a passion for delivering exceptional guest experiences and thrive in fast-paced environments, we invite you to apply.

**Job Summary**:
**Key Responsibilities**:

- **Guest Services**: Provide warm welcomes, efficient check-ins/check-outs, and personalized services to ensure high guest satisfaction.
- **Front Desk Operations**: Manage all front office duties including but not limited to handling guest queries, resolving complaints, and maintaining an orderly front desk area.
- **Communication**: Effectively communicate with guests, team members, and other departments to ensure smooth operations.
- **Administrative Tasks**: Assist with administrative duties such as data entry, reporting, and maintaining guest records.
- **Team Collaboration**: Work closely with the housekeeping, F&B, and other teams to ensure cohesive resort operations.

**Requirements**:

- **Experience**: Minimum 6 months as a Front Office Executive or in a related role in the hospitality industry.
- **Language**: Fluency in Hindi, English.
- **Flexibility**: Ability to work on rotational shifts, including nights, weekends, and public holidays.
- **Relocation (If Applicable)**: Willingness to relocate to Goa (accommodation and meal facilities will be provided by the company).

**What We Offer**:

- **Competitive Salary**: ₹15,000 - ₹17,000 per month
- **Opportunity to Grow**: Be part of a dynamic team with opportunities for professional growth and development.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- work: 1 year (required)

Work Location: In person

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