Front Desk Executive

Front office executives should be able to handle a variety of tasks in an intense, ever-changing environment. They should also be able to focus on guest needs, remain calm and courteous, and be highly responsible and reliable. As a Front Office Executive, you will be the first point of contact for our guests and play a crucial role in delivering an...

**Job Overview**: The Housekeeping Desk Attendant is responsible for supporting the housekeeping department by managing guest requests, maintaining inventory, and ensuring efficient communication between housekeeping staff and other hotel departments. The position involves handling guest inquiries, relaying important information, and ensuring that all...

A **Front Office Executive** is responsible for handling the day-to-day operations of the front desk while supporting sales, administration, and customer service. The role requires a blend of organizational, communication, and administrative skills to ensure a seamless experience for clients, visitors, and internal teams. **Key Responsibilities**: -...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

anage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities - Respond to...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

**1. Should processes reservation by mail, telephone, telex, cable, fax or central reservation systems referral. 2. Should have knowledge on type of rooms, rates, their location, layout and all packages plans 3. Should know credit policy of the hotel and how to code each reservation. 4. Should create and maintain reservation records by date of arrival and...

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

anage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients'...

The Reservation Executive is responsible for managing guest reservations efficiently and accurately, ensuring a seamless booking experience. This role involves handling inquiries, confirming reservations, maintaining up-to-date records, and delivering exceptional customer service to maximize occupancy and revenue. **Key Responsibilities**: - Process...