Front Office, Reservations Executive

JOB PROFIL**:RESERVATION EXECUTIVE** **Responsibilities for reservations Executive** - Processes reservation requests from team members as per the hotel requirement Knows the type of rooms available their location and layout - Handles daily correspondence - Take calls to assist guest needs with reservations including modifications and cancellations - To...

Front office executives should be able to handle a variety of tasks in an intense, ever-changing environment. They should also be able to focus on guest needs, remain calm and courteous, and be highly responsible and reliable. As a Front Office Executive, you will be the first point of contact for our guests and play a crucial role in delivering an...

**Key Responsibilities**: - Process, confirm, and update reservations in the Property Management System (PMS). - Maintain up-to-date knowledge of room types, rates, packages, promotions, and hotel facilities. - Ensure accuracy in reservation details such as dates, guest information, payment method, and special requests. - Coordinate with Front Office,...

**Job Title: Executive - FO Function: Front Office Location: Lonavala Primary Purpose Ensures the satisfaction of guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

Job Summary:Responsible for managing front desk operations, guest check-in / check-out, reservations handling and ensuring excellent eco-friendly hospitality experience at the resort.Key Responsibilities:Manage front office team, guest services & reception operations.Handle reservations, room allocation, guest check-in & check-out.Ensure guest queries,...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

anage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients'...

**Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. Major skills and...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgoing mails and faxes. Post charges to customers and handle card and cash...