Front Office, Front Office Executive
4 days ago
**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards.
2. Should address guest queries on rooms, food, local attractions and current promotional activities.
3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
4. Comply with Hotel security, fire regulations and all health and safety legislation
5. Execute tasks as assigned
**Job Expectations**:
1. Should have proficiency in MS Office and Knowledge of IDS Software is mandatory.
2. Should have excellent communication, excellent grooming and customer service skills.
3. Should have knowledge of EPBX systems.
**Minimum Qualification**: Hotel Management Graduate or equivalent.
**Minimum Job Experience**: Resort experience of 3-4 years. Previous role as Front Office Supervisor or of a similar profile in a five star hotel.
**Reporting to**: Front Office Manager
**Travel**: N/A
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