Front Office, Guest Relation Executive

**Job Description**: Job Title: Guest Relation Executive - FO Function: Front Office Location: Lonavala Primary Purpose To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and...

**Job Title: Executive - FO Function: Front Office Location: Lonavala Primary Purpose Ensures the satisfaction of guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in...

**Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in MS Office, able to navigate through Company systems, Calm, efficient, and organized with great attention to detail. 2. Should have excellent personal presentation and communication skills. 3. A passion for delivering exceptional levels of Guest...

**1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

Front office executives should be able to handle a variety of tasks in an intense, ever-changing environment. They should also be able to focus on guest needs, remain calm and courteous, and be highly responsible and reliable. As a Front Office Executive, you will be the first point of contact for our guests and play a crucial role in delivering an...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

**1. Should processes reservation by mail, telephone, telex, cable, fax or central reservation systems referral. 2. Should have knowledge on type of rooms, rates, their location, layout and all packages plans 3. Should know credit policy of the hotel and how to code each reservation. 4. Should create and maintain reservation records by date of arrival and...

**- Welcome guests during check-in and giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Meeting VIP guests on arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed product information and the experiences created for...

Handling guest Check-ins and check outs, Managing Reservations, Guest Relations, Preparing daily occupancy chart, Event management Skills, Intra departmental coordination, Managing daily purchases and petty cash etc. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided Schedule: -...

**Job Title: Lobby Hostess - FO Function: Front Office Location: Lonavala Primary Purpose To receive and give a warm welcome to all guests, always providing an efficient and courteous approach Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in MS Office, able to navigate through Company systems, Calm,...