Customer Care Executive

3 days ago

Mohali, India BRIDGING TECHNOLOGY Full time

**Bridging Technologies is hiring for Customer Care Executive**:
**Experience**:1+ years in international voice process
**Location**:Mohali

**Job Summary**

We are hiring a **Customer care Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Qualifications**
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred

**About Company**:
“ **idea generation**” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.

**Our culture**
Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life. It has brought us together and a long professional journey has taught us how to do it.
‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**
We don't just work but strive to accomplish more than what is expected from us.
It's truly worth it when all our hard work and toil is rewarded with some back-patting, and meals on the house

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Application Question(s):

- Are you comfortable to work in night shifts

**Education**:

- Bachelor's (preferred)

**Experience**:

- an International Voice Experience (required)
- Health insurance

  • Customer Care Executive

    2 weeks ago

    Mohali, India Kalp Solutions Full time

    Job Title: Customer Care Executive (International and Non-Voice Process) Location: Mohali **Salary**: INR 15,000 to INR 33,000 per month Experience: Fresher and 2 years of experience Education: 12th pass and Graduate Immediate Joiner: Yes Shift: 24*7 We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care...

  • Customer Care Executive

    3 days ago

    Mohali, India BLD outsourcing Services Pvt Ltd Full time

    **Customer Care Executive Job Description** We have urgent requirement of Customer Care Representative (Non - voice Process) **BLD OUTSOURCING SERVICES Pvt. Ltd.** Company **Work Location: -** Sec-67, Mohali, Punjab, 160062 **Roles and Responsibilities: - ** - BPO/ Customer care representative will manage inbound and outbound chat. - Previous experience...

  • Customer Care Executive

    2 weeks ago

    Mohali, India T&N Business Services Pvt Ltd Full time

    **Location - Mohali** **Principal Duties & Responsibilities**: - The customer support representatives will answer daily customer correspondence through voice methods. - These call center representatives provide order assistance and product information in an efficient and professional manner. - Working in a blended process of both Inbound and Outbound....

  • Customer Care Executive

    12 hours ago

    Mohali, Punjab, India M G Bakers Pvt Ltd Full time ₹ 14,40,000 - ₹ 30,00,000 per year

    Job Title: Customer Care Executive – EscalationsLocation: MohaliDepartment: Customer ServiceJob Summary:We are seeking a Customer Care Executive to handle escalations and clerical support within the customer service department. The role requires addressing escalated customer queries, maintaining records, and assisting with day-to-day documentation and...

  • Customer Care Executive

    2 weeks ago

    Mohali, India Leom International Full time

    We're hiring for Customer care executive profile for chat and calling process & Have good communication in English & Hindi as well. We can provide up to 15K .Shift timings are Night/ Rotational

  • Customer Care Executive

    2 days ago

    Mohali, Punjab, India Leom International Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    We're hiring for Customer care executive profile for chat and calling process & Have good communication in English & Hindi as well. We can provide up to 15K .Shift timings are Night/ Rotational

  • Customer Care Executive

    2 weeks ago

    Mohali, India Kodegurus Full time

    Job Title: Customer Care Executive Department: Customer Care Executive (US Process)Location: Mohali OnlyEmployment Type: Full-TimeExperience: 0–3 years (Freshers can apply) Job Summary We are looking for a Customer Care Executive who will act as the first point of contact for our customers. The role involves handling customer queries, resolving issues,...

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India Kodegurus Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Customer Care ExecutiveDepartment: Customer Care Executive (US Process)Location: Mohali OnlyEmployment Type: Full-TimeExperience: 0–3 years (Freshers can apply)Job SummaryWe are looking for a Customer Care Executive who will act as the first point of contact for our customers. The role involves handling customer queries, resolving issues,...

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India Gemlay jewels Pvt Ltd Full time

    **Role Description** This is a full-time on-site role for a Customer Care Executive at GemlaySoft located in Chandigarh, India. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, effective communication, and supporting sales initiatives on a day-to-day...

  • Customer Care Executive

    6 days ago

    Mohali, India Indicolight marketing Pvt.ltd Full time

    **Full Job Description** Greetings for the day hiring for the role of **Customer Support Executive** **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer Care Representative must have excellent...