Customer Service Representative

4 days ago


Mohali, India SRP US Logistics Full time

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures. Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9875956606



  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...


  • Mohali, Punjab, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 7,00,000

    Customer Service Representative JobWe are seeking a highly skilled Customer Service Representative to join our operations team. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and handling day-to-day operations with high efficiency.The primary objective of this role is to deliver top-notch...


  • Mohali, India Wheel King Trans Haul Inc. Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...


  • Mohali, Punjab, India beBeeTeleCaller Full time ₹ 2,00,000 - ₹ 4,00,000

    Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner.Contact clients to discuss their needs and deliver exceptional service.Field customer inquiries and respond to concerns with...


  • Mohali, Punjab, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 7,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled and experienced professional to provide exceptional customer service via phone, email, or chat.Main Responsibilities:Respond to customer inquiries in a timely and effective manner.Resolves issues in accordance with company policies and procedures.Maintain accurate records of customer...


  • Mohali, India WKT LOGISTICS PVT LTD Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...


  • Mohali, India Biorev LLC Full time

    PFB the detail. **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - Graveyard Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM) **Working Pattern**: - 6 days working pattern in Summer - 5 days working pattern in Winter, Saturday OFF **Note: No Pick & Drop facility...


  • Mohali, India Penta IT Solutions Full time

    **CUSTOMER SUPPORT REPRESENTATIVE** **ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and...


  • Mohali, Punjab, India Soft Elevation Full time ₹ 10,000 - ₹ 4,00,000 per year

    Job Summary:We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.Requirements:High school diploma or equivalent; associate or...


  • Mohali, India NETGAINS - IT & DIGITAL MARKETING Full time

    We are seeking a highly motivated and skilled Financial **Customer Service Representative** to join our dynamic customer support team. As a Financial **Customer Service Representative**, you will be the first point of contact for our clients, providing exceptional customer service in the realm of financial products and services. You will play a pivotal role...