Customer Service

**About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...

**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...

Giftlaya is one of India’s fastest-growing gifting and decoration platforms, offering services like balloon decoration, flower delivery, cakes, and personalized gifts in 100+ cities. We aim to make every celebration memorable with timely service and excellent customer experience. Key Responsibilities - Guide customers in booking decoration, cakes, and...

**Join Our Team as a Customer Service Associate!** Are you a communication ace with a passion for delivering top-tier service? Join our dynamic team as a Customer Service Associate. We're looking for enthusiastic individuals who thrive in a fast-paced environment and are ready to dazzle our clients with exceptional service. **Key Responsibilities**: -...

**Key Responsibilities**: - **Issue Resolution**: Resolve customer issues efficiently, ensuring customer satisfaction and retention. - **Product Knowledge**: Maintain a deep understanding of our services, including balloon decoration, canopy decoration, and event planning, to provide accurate information to customers. - **Order Management**: Assist...

Giftlaya is one of India's fastest-growing gifting and decoration platforms, offering services like balloon decoration, flower delivery, cakes, and personalized gifts in 100+ cities. We aim to make every celebration memorable with timely service and excellent customer experience.Key ResponsibilitiesHandle customer queries through calls, WhatsApp, chat, and...

**Responsibilities**: - **Problem Solving**: - Investigate and resolve customer concerns, ensuring timely and effective solutions. - Escalate complex issues to the appropriate departments and follow up to ensure resolution. - **Communication**: - Clearly and professionally communicate information to customers, colleagues, and other departments. - Provide...

Respond to customer inquiries and provide information about products or services. - Conduct outbound calls to potential customers to introduce our products/services (cold calling). - Generate leads, set up appointments for sales, and share the same with the reporting manager. - Coordinate with logistics and dispatch teams to ensure timely delivery of...

**Responsibilities**: - **Problem Solving**: - Investigate and resolve customer concerns, ensuring timely and effective solutions. - Escalate complex issues to the appropriate departments and follow up to ensure resolution. - **Communication**: - Clearly and professionally communicate information to customers, colleagues, and other departments. - Provide...

**Requirements**: Fluent in English (spoken & written) **Minimum 3 years of experience handling US customers** Must be punctual and have a strong commitment to attendance (No absences) **Must be able to work night shifts 11:30PM to 8:30AM** Minimum education qualification: Graduation **Responsibilities**: **Provide professional and empathetic customer...