Customer Service/Telesales

3 days ago


Salt Lake Kolkata West Bengal, India Prime Services Private Limited Full time ₹ 1,44,000 - ₹ 2,40,000 per year

Responsibilities for Outbound Customer Service Representative

  • Make outbound calls to assist customers, resolve inquiries, and promote products/services.
  • Communicate effectively in English, Bengali, and Hindi to ensure a seamless customer experience.
  • Address customer concerns, provide solutions, and escalate complex issues when needed.
  • Identify customer needs, generate leads, and follow up for conversions.
  • Work in day shift.
  • Monday to Friday (6 days).
  • Maintain accurate records of customer interactions and feedback.
  • Adhere to company policies, quality standards, and compliance regulations.

Job Types: Full-time, Permanent

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Provident Fund

Language:

  • English (Required)
  • Bengali (Required)

Work Location: In person


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