Call Centre Representative

14 hours ago


New Delhi, India AVA DESIGN PRIVATE LIMITED Full time

We're looking for **Call Centre Representative **to join our team,

**Responsibilities**
- Handle a inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency

**Requirements**:
Good Communication skills required.

age limit 18 to 26 years

Fresher/Experience both can apply.

Only Immediate Joiners Required.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹13,500.00 - ₹17,600.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Yearly bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)


  • Bpo Call Centre

    6 days ago


    New Delhi, India THE FIJ GROUP Full time

    Call the clients or attend the call of the client who have enquired for the Ayurvedic Medicine, and book the order on the call. We are looking for a Call Centre Executive who can work in BPO of the Ayurveda industry for COD order booking, Outbound / Inbound Calls handling, Providing Complete medicine information to the customer, and booking the order after...


  • New Delhi, India ADN Broadband Full time

    Call Centre Executive will be responsible for handling outbound customer calls to resolve inquiries, complaints, provide information and conduct follow-up calls. They should possess excellent communication skills, patience, and the ability to multitask. Some employers may prefer prior experience in customer service or a related field. Additionally, they...


  • Delhi, NCR, India JIL Information Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced professional to lead our admissions call centre operations, providing strategic direction and oversight to ensure exceptional customer service, efficient operations, and effective recruitment processes. The successful candidate will have a strong educational background, technical expertise, and experience in call centre...


  • Tilak Nagar, Delhi, Delhi, India Aastha Hospital Full time

    **1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...


  • Tilak Nagar, Delhi, Delhi, India Aastha Hospital Full time

    **1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...


  • Tilak Nagar, Delhi, Delhi, India Aastha Hospital Full time

    **1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

  • Call Centre Agent

    14 hours ago


    Delhi, India 91 AT WORK LLP Full time

    We are seeking a motivated and customer-focused individual to join our team as a Call Centre Agent. As a Call Centre Agent, you will be responsible for resolving customer inquiries, providing exceptional service, and maintaining a high level experience in a similar role, possess strong communication skills, and be able to handle a high volume of calls...

  • Call centre manager

    3 hours ago


    Delhi, Delhi, India Smile Dental Care UK Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week)Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the showThis is arare opportunityto build and lead a...


  • New Delhi, India DCAI Full time

    Role Description This is a full-time on-site role for a Call Center Representative located in Mumbai. The Call Center Representative will be responsible for handling inbound and outbound customer calls, managing customer enquiries, providing accurate information, resolving customer issues, and ensuring customer satisfaction. The role involves maintaining...


  • Civil Lines, Delhi, Delhi, India Kurc Design Private Limited Full time

    We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...