Call Centre Executive

2 days ago


Tilak Nagar Delhi Delhi, India Aastha Hospital Full time

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.**

**2. Patient Interaction.**

**3. Quality Assurance.**

**4. Data Entry.**

**5. Call routing.**

**6. Complaint Resolution.**

**7. System Management.**

**8. SEO Optimisation.**

**9. Social Media Marketing.**

**10. Paid Advertising.**

**11. Analytics and Reporting.**

Qualification: 10+2.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 3 years (required)
- Call centre executive in a multispeciality hospital: 3 years (required)

**Language**:

- English (required)

Work Location: In person



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