Call Centre Counsellor

1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.2. Patient Interaction.3. Quality Assurance.4. Data Entry.5. Call routing.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9....

Company Description GBR Fertility Centre is one of the pioneering and earliest establishments in the field of infertility care, upholding patient-centric values and a strong commitment to clinical excellence for the past 20 years. Headquartered in Chennai, we currently operate 3 units across Tamil Nadu and Andhra Pradesh, and are now planning to expand with...

Job Title: Academic Counsellor – Offline Learning CentresLocation: Bhopal, Pune, Aurangabad Working Days: 6 (Monday – Saturday)About upGrad Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications,...

We are seeking an experienced professional to lead our admissions call centre operations, providing strategic direction and oversight to ensure exceptional customer service, efficient operations, and effective recruitment processes. The successful candidate will have a strong educational background, technical expertise, and experience in call centre...

Company DescriptionGBR Fertility Centre is one of the pioneering and earliest establishments in the field of infertility care, upholding patient-centric values and a strong commitment to clinical excellence for the past 20 years. Headquartered in Chennai, we currently operate 3 units across Tamil Nadu and Andhra Pradesh, and are now planning to expand with...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service feedback....

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service feedback....

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service...

Centre Manager & Counsellor for courses: CUET/CLAT/IPMAT/SSCWe need experienced person for the job profile can visit to schools for seminar dates and canlook after Centre operations.Company Name: Career ScholarsJob Type: PermanentPay: ₹200, ₹250,000.00 per monthBenefits:Cell phone reimbursementWork Location: In person