Infertility Counsellor

1 week ago

New Delhi, India GBR Fertility Centre Full time

Company DescriptionGBR Fertility Centre is one of the pioneering and earliest establishments in the field of infertility care, upholding patient-centric values and a strong commitment to clinical excellence for the past 20 years. Headquartered in Chennai, we currently operate 3 units across Tamil Nadu and Andhra Pradesh, and are now planning to expand with new centers to reach and serve more smiling families.Role Description:We are looking for a dedicated and empathetic Infertility Counsellor to join our team at the Nellore branch.Candidates should have a minimum of 1–2 years of relevant experience, while those with 3–4 years of experience in infertility counselling will be given preference.- Educate patients about fertility treatments (IUI, IVF, ICSI, donor programs, surrogacy, etc.) in simple, understandable terms. - Provide empathetic, confidential, and professional counselling to couples and individuals undergoing fertility evaluation or treatment. - Coordinate patient appointments, investigations, and treatment schedules. - Maintain regular follow-up calls or messages to track patient progress and ensure compliance with treatment plans. - Handle patient queries empathetically — both in person and through phone or digital channels. - Maintain accurate counselling notes, consent forms, and patient communication records. - Prepare daily/weekly counselling reports for review by the clinical and administrative heads. - Ensure proper coordination and communication between patients, clinical teams, administrative departments, and marketing teams to facilitate a seamless patient experience and smooth operational flow.Qualifications- Candidates must have a bachelor's or postgraduate degree, having completed a hybrid-mode program will be an added advantage.

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