Call Centre Agent

We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week)Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the showThis is arare opportunityto build and lead a...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Key Responsibilities:Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies.Assess communication skills, soft skills, customer handling, product knowledge, and problem-solving approach of agents.Provide structured feedback to agents and team leaders for performance improvement.Identify process gaps and...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Doing outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other services wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related answers. Maintain good customer...

Job Summary:The Quality & Training Executive is responsible for monitoring and evaluating customer interactions to ensure high service standards, identifying training needs, and delivering training programs for call centre agents. The role focuses on improving agent performance, enhancing customer satisfaction, and maintaining compliance with company...

Key ResponsibilitiesOur primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources and customers from across the United States.Customer Service: Customer calls consist of general questions...

Telecaller agent - Melbourne shift 11 pm to 8 am (NIGHT)min.2 yrs to 4 yrs exp. . in outbound & inbound callingexcellent commskillswest delhisalary - hike on last interested share CV to /watsapp immediate response Required Candidate profileTelecaller required for client interaction for US/UK & Aus. Reputed Agro companymust have excellent commskills salary...

Head – Growth, CRM & Call Centre (Group Role)(not just marketing, not just ops — a hybrid Growth + CRM + Contact Centre Leader)Profile to TargetExperience:7–12 years in multispeciality hospital business development / CRM .Has managed call centres (20+ agents ideally) and understands patient funnel metrics.Experience with panels/insurance exposure ...

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you are looking for ,  is Saudi's #1 event ticketing and experience booking platform in terms of technology, features,...