Call Centre Representative- Fresher Banking Process

Answer incoming customer phone calls and take appropriate action for each callMaintain customer satisfaction ratings based on explicit criteria set forth by the companyAttend mandatory training sessions to stay updated on product or company policy changesUse company policies to determine if there can be an immediate resolution to a customer issue or if that...

We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week)Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the showThis is arare opportunityto build and lead a...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Basically hamare yahan par yes bank ka collection ka work hota hai yahan par late emi aur bouncing charges bhi collect kiya jata hai calling ke throughSalary Criteria 11 k to 18 k plus incentivesRequires Only / FreshersAge limit 18 to 30Requires DRA Non DRAJob Types: Full-time, Permanent, FresherPay: ₹11, ₹18,525.36 per monthBenefits:Provident FundWork...

We are seeking enthusiastic and motivated Telecallers to join our team for credit card sales. As a Telecaller, you will be responsible for making outbound calls to potential customers, explaining the features and benefits of various credit card products, and persuading them to apply. A fixed salary is offered with the opportunity to earn additional...

Position: Call Center Representative Company Overview: Viswamitempowersolution is a leading technology company based in New Delhi, India. We provide innovative solutions to businesses of all sizes, helping them to streamline their operations and achieve their goals. Our team is made up of highly skilled professionals who are passionate about delivering...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Key Responsibilities of an International Call Centre HeadLeadership & Management: Recruit, train, coach, and motivate a large team of call center representatives.Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency.Performance Management: Set clear...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

Doing outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other services wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related answers. Maintain good customer...