Hindi call centre

Job Description: As a full-time employee, you will be responsible for various tasks in the company. Your key responsibilities will include: - Handling Provident Fund related matters - Working in day shifts - Receiving performance bonuses based on your work You should be proficient in Hindi as it is preferred for this role. The work location will be in...

We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week)Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the showThis is arare opportunityto build and lead a...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Doing outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other services wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related answers. Maintain good customer...

Overview:We are looking for aBilingual STEM Expert (Hindi and English)to review, evaluate, and refine AI-generated content involving scientific, mathematical, and technical reasoning across both languages. Your expertise in STEM fields and bilingual communication will be critical to ensuring technical accuracy, translation quality, and instructional...

We are seeking enthusiastic and motivated Telecallers to join our team for credit card sales. As a Telecaller, you will be responsible for making outbound calls to potential customers, explaining the features and benefits of various credit card products, and persuading them to apply. A fixed salary is offered with the opportunity to earn additional...

As a Sales Executive, you will be responsible for making outbound calls to promote and sell products or services. You will address customer queries, negotiate deals, and strive to meet sales targets. It is essential to maintain detailed call records and follow up with leads effectively to ensure customer satisfaction and maximize sales opportunities. Key...

Making Outbound Calls: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries.Receiving Inbound Calls: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints.Maintaining Customer Records: Accurately record details of interactions and...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell services when they ariseBuild sustainable relationships and engage customers by taking the...

Key Responsibilities:Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies.Assess communication skills, soft skills, customer handling, product knowledge, and problem-solving approach of agents.Provide structured feedback to agents and team leaders for performance improvement.Identify process gaps and...