Call Centre Executive

1. Strategy Development.2. Managing day-to-day operations of the call centre, including call volume monitoring, call queue management, appointment booking, lead capturing etc.3.Content Creation and Management.4. Email Marketing.5. Training and Development.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9. Social Media Marketing.10. Paid...

Answer incoming calls and respond to customer's emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff.RequirementsFreshers only (no prior experience required)Age limit: below...

We are expanding our business and are looking for Sales Executive for Marketing Sophisticated Medical Equipment.Qualification:Diploma /B-Tech in Biomedical/ElectronicsExperience:Location : Placement in Delhi.Minimum 2 years in SALE of Medical Equipment onlySalary will commensurate with experienceIf you meet the above criteria, mail us your resume: Call us:...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the...

Job description:Doing outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other services wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy related answers.Maintain...

Responsibilities· Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics· Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives· Manage communication with employees by liaising with internal and...

Manage and respond to incoming inquiries, driving client acquisition by converting leads through meetings, negotiations, and closing proposals for bookings.Foster strong client relationships to encourage repeat participation in exhibitions and events.Maximize business opportunities from inquiries and leads by presenting proposals, following up, conducting...

Key ResponsibilitiesConduct research on cosmetic ingredients, formulations, and market trends to support product innovation.Develop and test new cosmetic formulations in categories such as skincare, haircare, personal care, and colour cosmetics.Evaluate the stability, performance, and safety of formulations through lab trials.Coordinate with suppliers and...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

To manage curriculum of call centre efficiently to achieve objective of organisation. To be able to counsel patients well. Qualification: Graduation. Pay: ₹20,000.00 - ₹27,724.28 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 3...

We are a team of professionals with our clients’ well being at the heart of everything we do. If you think you could be as dedicated to fulfilling dreams as we are, we’d like to talk to you today! Our standards of medical care are extremely high and our training is second to none. For us it’s the winning formula that means each and every client leaves...

We are hiring Call Center Executives for our Call Taxi service. If you have excellent communication skills and enjoy assisting customers, join our dynamic team! **Responsibilities**: ~Handle inbound and outbound calls for taxi bookings. ~Assist customers with fare estimates, ride details, and queries. ~Coordinate with drivers and assign bookings...

JD- Responsibilities: - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. - Communicating verbal acceptances of offers to our sale - Recording all...

Manage a high volume of inbound and outbound calls in a timely manner Follow communication “scripts” when handling various scenarios Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives Meet individual and team qualitative and quantitative performance targets Contact HR Team 8838034903 Pay:...

Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be on phone for a long time and be...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication...