Call Centre Executive

1. Strategy Development.2. Managing day-to-day operations of the call centre, including call volume monitoring, call queue management, appointment booking, lead capturing etc.3.Content Creation and Management.4. Email Marketing.5. Training and Development.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9. Social Media Marketing.10. Paid...

Answer incoming calls and respond to customer's emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff.RequirementsFreshers only (no prior experience required)Age limit: below...

We are expanding our business and are looking for Sales Executive for Marketing Sophisticated Medical Equipment.Qualification:Diploma /B-Tech in Biomedical/ElectronicsExperience:Location : Placement in Delhi.Minimum 2 years in SALE of Medical Equipment onlySalary will commensurate with experienceIf you meet the above criteria, mail us your resume: Call us:...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the...

Job description:Doing outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other services wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy related answers.Maintain...

Responsibilities· Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics· Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives· Manage communication with employees by liaising with internal and...

A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions.Telecaller Duties And...

Manage and respond to incoming inquiries, driving client acquisition by converting leads through meetings, negotiations, and closing proposals for bookings.Foster strong client relationships to encourage repeat participation in exhibitions and events.Maximize business opportunities from inquiries and leads by presenting proposals, following up, conducting...

Manage and respond to incoming inquiries, driving client acquisition by converting leads through meetings, negotiations, and closing proposals for bookings.Foster strong client relationships to encourage repeat participation in exhibitions and events.Maximize business opportunities from inquiries and leads by presenting proposals, following up, conducting...