Hindi call centre

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff.RequirementsFreshers only (no prior experience required)Age limit: below...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the...

1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.2. Patient Interaction.3. Quality Assurance.4. Data Entry.5. Call routing.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9....

Job Title: Salesman – ZenMen (Ethnic & Designer Menswear)Location: ZenMen Studio, Lajpat Nagar II, New Delhi – 110024Contact: / About Us:ZenMen is a premium ethnic and designer menswear brand known for contemporary craftsmanship, personalized styling, and made-to-measure perfection. From sherwanis and Jodhpuri suits to modern Indo-westerns, we create...

Job Title: Salesman – ZenMen (Ethnic & Designer Menswear)Location: ZenMen Studio, Lajpat Nagar II, New Delhi – 110024Contact: / About Us:ZenMen is a premium ethnic and designer menswear brand known for contemporary craftsmanship, personalized styling, and made-to-measure perfection. From sherwanis and Jodhpuri suits to modern Indo-westerns, we create...

1. Strategy Development.2. Managing day-to-day operations of the call centre, including call volume monitoring, call queue management, appointment booking, lead capturing etc.3.Content Creation and Management.4. Email Marketing.5. Training and Development.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9. Social Media Marketing.10. Paid...

Responsibilities Timely managing a large number of inbound as well as outbound calls Following communication scripts for the purpose of handling established topics Identifying customers’ needs, clarifying information, researching issues, and providing solutions/alternatives Seizing opportunities for the purpose of upselling products Engaging customers and...

Job Role: Make outbound calls to potential customers Clearly explain products and services in Hindi Convince and convert leads into sales Resolve customer queries politely and effectively Keep proper records of calls and conversions FRESHER CANDIDATES ARE ELIGIBLE ONLY Job Types: Full-time, Fresher Pay: ₹13, ₹17,940.55 per month Benefits: Health...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Requirements Freshers only (no prior experience required) Age limit:...

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their queries, provide information on products, and take payments over the phone....

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their queries, provide information on products, and take payments over the phone....