Hindi call centre

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...

Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be on phone for a long time and be...

Handle inbound and/or outbound calls in a professional manner. - Listen to customer queries, provide accurate information, and resolve issues. - Maintain customer records and update details in the system. - Escalate complex issues to the supervisor or concerned department. - Follow communication scripts and company policies. - Ensure customer satisfaction...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their queries, provide information on products, and take payments over the phone....

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

We are seeking a motivated and customer-focused individual to join our team as a Call Centre Agent. As a Call Centre Agent, you will be responsible for resolving customer inquiries, providing exceptional service, and maintaining a high level experience in a similar role, possess strong communication skills, and be able to handle a high volume of calls...

We are seeking a professional and customer-focused Call Centre Executive to join our team **Attending Inbound Calls in Hindi answering Customer question correctly Ensuring Customer Satisfaction** - +9188009 18541 Interview location in Delhi **Job Types**: Full-time, Fresher Pay: ₹12,025.94 - ₹17,736.36 per month **Benefits**: - Health insurance -...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

Responsibilities Timely managing a large number of inbound as well as outbound calls Following communication scripts for the purpose of handling established topics Identifying customers’ needs, clarifying information, researching issues, and providing solutions/alternatives Seizing opportunities for the purpose of upselling products Engaging customers and...