Call Centre Agent

We are seeking a motivated and customer-focused individual to join our team as a Call Centre Agent. As a Call Centre Agent, you will be responsible for resolving customer inquiries, providing exceptional service, and maintaining a high level experience in a similar role, possess strong communication skills, and be able to handle a high volume of calls...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

Managing large amounts of inbound and outbound calls in a timely manner - Following instruction when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by taking the extra...

About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive, you will handle...

Job description: About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive,...

About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive, you will handle...

Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company's software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services through effective...

**About You** As a Call Centre Agent (Outbound Sales), you'll be entrepreneurial, target oriented, and passionate about helping small businesses. Working in a fast-paced, ever-changing environment will excite you and interest you in the fintech industry and all that we do to save small business owners time and money. You'll be target focused, confident at...