Customer Support Assistant

Hotpack is one of the world’s leading manufacturers of Sustainable packaging products. We have a physical presence in 15 countries, across 5 continents. We are employing around 3500 Employees globally. Our 4000+ products are manufactured in our own state-of-the-art facilities, embracing the highest global standards. **Job Location : Infopark,...

**Job Title: Customer Support** **Reports To: Assistant Manager - Key Accounts** **Location**:Palarivattom, Ernakulam** **Experience**: Minimum 2 years in customer support, order coordination, or a related role. **Qualification**: Any Graduate **Company Overview** **ARK Motion**, is a vibrant leader in **motion control technology**. Specializing in the...

We are looking for enthusiastic and dedicated Customer Support Executives to join our team immediately. As a Customer Support Executive, you will be responsible for assisting customers with their inquiries, resolving issues, and providing a high level of service to ensure customer satisfaction. **Key Responsibilities**: - Handle incoming customer calls and...

**Customer Support** **Location**: Kochi **Experience**: 2-3 years **Salary**: ₹20,000 - ₹25,000 per month **Gender**: Male/Female **Key Responsibilities**: - Resolve customer complaints and provide effective solutions. - Maintain accurate records of customer interactions. - Ensure customer satisfaction through quality service and timely resolution. -...

**Job Title**: Customer Support Executive (Fresher) **Location**: [Vyttila] **Department**: Customer Support / Client Services **Experience**: Fresher **Reports To**: Customer Support Manager **Job Summary**: Key Responsibilities - Handle incoming and outgoing customer calls professionally, addressing questions about online share trading, mutual funds, and...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

**This role requires a combination of technical knowledge, communication skills, and a customer-focused approach.** **Customer Interaction**: Respond to customer inquiries and provide timely and accurate information. Ensure a positive and professional customer experience. **Technical Assistance**: Provide technical support for the company's products or...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to English and Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve...

**Responsibilities**: - Greets showroom customers and determines the nature of their visit. - Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson. - Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough...

Customer Support Representative job Description: - Communicate with customers in Malayalam language to assist with their inquiries, issues, and concerns regarding products or services. - Resolve customer complaints and escalate complex issues to the appropriate departments for further assistance. - Maintain a positive and professional attitude while...