Customer Service Assistant

4 days ago


Elamakkara Kochi Kerala, India 33 Holdings Global Full time

Customer Support Representative

job Description:

- Communicate with customers in Malayalam language to assist with their inquiries, issues, and concerns regarding products or services.
- Resolve customer complaints and escalate complex issues to the appropriate departments for further assistance.
- Maintain a positive and professional attitude while delivering high-quality customer service.
- Keep detailed records of customer interactions and transactions.
- Collaborate with other team members to ensure customer satisfaction and retention.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Identify and implement process improvements to enhance the overall customer experience.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9061130033



  • Kochi, Kerala, India Energy labz Full time

    Company Name:Energylabz Location:seaport airport road,kalamassery Post: Customer relationship Assistant **Salary**:10000-12000 Qualification: Degree Time:9Am to 6pm Gender :female Holiday:All sundays **Job Types**: Full-time, Fresher Pay: From ₹10,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English...


  • Kochi, Kerala, India Zeakus service llp Full time

    **Customer Relation Executive** **Location**: Ernakulam, Kerala **Salary**: ₹15,000 to ₹18,000 per month **Experience**: 6 months to 1 year **Gender: Male** **Job Overview**: **Key Responsibilities**: - Manage and maintain relationships with customers to ensure high levels of satisfaction. - Handle incoming customer queries and provide timely...


  • Kochi, Kerala, India Dayout Holidays Full time

    Calling potential customers for product/service pitch - Explaining offers and converting leads into sales - Maintaining daily call records and follow-ups **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Work Location: In person


  • Kochi, Kerala, India Exotic Wood Zone Full time

    **Position**: Customer Service Executive **Education**: Any Graduate **Number of Vacancies**: 1 **Key Responsibilities**: - Assist customers with product/service information, order placement, order status updates, billing inquiries, and troubleshooting technical issues. - Resolve customer complaints and escalate complex issues to the appropriate team...


  • Kochi, Kerala, India IGA TECH INDUSTRIAL ELECTRONICS PVT LTD Full time

    Responsibilities: Schedule appointments, meetings, and service visits for clients/customers. Liaise between clients/customers and service providers to ensure timely and satisfactory service delivery. Maintain accurate records of service requests, appointments, and client/customer interactions. Monitor service delivery progress and address any issues or...


  • Kochi, Kerala, India Bee International Full time

    **BEE INTERNATIONAL** is a rapidly expanding and increasingly recommended organization. We have established with a vision: to provide outstanding counseling and satisfying assistance to aspiring clients for skilled worker migration. We offers personalized immigration assistance to the clients. Our services are fast, professional, reliable and affordable. -...


  • Kochi, Kerala, India Greens Angaadi Agro Pvt Ltd Full time

    **Key Responsibilities**: - Arrange and stack products in an organized manner. - Set up and maintain product displays to enhance the shopping experience. - Assist customers with their inquiries and purchases. - Handle billing and payment transactions efficiently. - Ensure the cleanliness and orderliness of the store. - Support the team in daily store...


  • Kochi, Kerala, India Inverted coconut Private Limited Full time

    **Key Responsibilities**: - Resolve customer complaints by identifying problems, offering solutions, and following up to ensure satisfaction. - Maintain a record of customer interactions, feedback, and resolutions in the system. - Collaborate with internal teams to address customer concerns effectively. - Provide product/service information to customers and...


  • Kochi, Kerala, India GE Healthcare Full time

    Summary All resources and logistics required to perform services and maintenance activities on customers site property These activities contribute to maintain repair and refurbish sold or existing products Includes all types of maintenance service preventive and remedial manage maintenance facilities and field services engineering Accountable for...


  • Elamakkara, Kochi, Kerala, India Soffit Infrastructure Services (P) Ltd Full time ₹ 15,000 - ₹ 1,80,000 per year

    Job Summary:The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently.Main Responsibilities:Team Supervision:Manage a team of service desk technicians...