
Customer Support Associate
3 days ago
Promptly respond to incoming calls and resolve customer queries as per established procedures.
- Develop daily objectives for the call center operations to meet service level agreements.
- Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics.
- Provide accurate information on products, services, procedures, and company policies.
- Organize and maintain forms, office stationery, and patient records required for front desk activities.
- Ensure strict adherence to organizational protocols and confidentiality standards.
- Drive online appointment bookings and support marketing campaigns as directed.
- Uphold a zero-tolerance policy for non-compliance and maintain high-quality service standards.
- Continuously update job knowledge by participating in educational opportunities and training sessions.
- Collaborate effectively with team members to achieve performance targets and enhance customer satisfaction.
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Shift allowance
Application Question(s):
- Expected Salary
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Support Associate
4 days ago
Kochi, India Kolo Full timeAs a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...
-
Marketing Support Associate
3 days ago
Kochi, Kerala, India Global Surf IT Infrastructure Full time**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...
-
Arabic Customer Support Associate
27 minutes ago
Kochi, Kerala, India 33 Holdings Global Full time**Arabic Customer Support Representative** - Providing timely and accurate assistance to English and Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve...
-
Customer Support Associate(4-8yrs Exp)
2 days ago
Kochi, India Affable Management Services Full timePosition **:CUSTOMER SUPPORT ASSOCIATE** salary : 15-22k Experience : 4-8 YEARS IN CUSTOMER SERVICE & ONLINE SALES Location : Ernakulam Roles and responsibilities: Responsible to ensure high quality customer satisfaction of online customers. Customer Service Support Customer Enquiry and Updates Record Management **Salary**: ₹15,000.00 -...
-
Cloud Support Associate Trainee
1 day ago
Kochi, Kerala, India F9 INFOTECH IT SOLUTIONS PVT LTD Full time**Company description** Established in 2021, F9 welcomes you to a fusion of technology products and services. We partner with wide range of global partners and renowned brands to provide first class products and service to our valuable customers. We are engaged in providing Hospitality software solutions & Various IT Solutions to small, medium and...
-
Customer Support Associate-freshers
4 days ago
Kochi, Kerala, India 33 Holdings Global Full timePromptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...
-
Customer Support
1 day ago
Kochi, Kerala, India Zeak us Solution Full time**Customer Support** **Location**: Kochi **Experience**: 2-3 years **Salary**: ₹20,000 - ₹25,000 per month **Gender**: Male/Female **Key Responsibilities**: - Resolve customer complaints and provide effective solutions. - Maintain accurate records of customer interactions. - Ensure customer satisfaction through quality service and timely resolution. -...
-
Customer Support Associate
2 days ago
Kochi, Kerala, India 33 Holdings Global Full timeTo promptly respond to the calls and resolving the Query as per the need - Develop objectives for the call center’s day-to-day activities. - Maintaining the Call log, responses, abandoned calls, agent’s responses, number of call attended. - Work effectively and perform annually or on an at-need basis. - Answer all incoming calls and route them to the...
-
Customer Support
2 days ago
Kochi, Kerala, India Ark Power Controls Pvt. Ltd. Full time**Job Title: Customer Support** **Reports To: Assistant Manager - Key Accounts** **Location**:Palarivattom, Ernakulam** **Experience**: Minimum 2 years in customer support, order coordination, or a related role. **Qualification**: Any Graduate **Company Overview** **ARK Motion**, is a vibrant leader in **motion control technology**. Specializing in the...
-
Customer Service Associate
1 day ago
Kochi, Kerala, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeCustomer Service Associate - Qualification: SSLC, +2, Any Degree - Good Salary + Incentives + PF + ESI - Job Location: Kalamassery, Vytila, Kaloor, Palarivattom **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...