Customer Support Associate

Thought Minds - is a global leader in providing solutions on LLM and generative AI solutions. We are seeking a **Customer Support Associate** with 2+ years of experience to join our team. Location : Kochi /remote **Job Functions** - Provide accurate, valid, and complete information to customers by following communication guidelines and processes. -...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

We are seeking a motivated and professional Customer Support Associate to join our team. The candidate will be responsible for handling customer queries, scheduling service appointments, tracking complaints, and ensuring customer satisfaction through effective communication and support.Key Responsibilities:Answer customer calls professionally and provide...

We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

**Role Description** This is a full-time on-site role at Speeki AI located in Kochi. As a Customer Support Specialist, you will be responsible for providing online support, ensuring customer satisfaction, and delivering excellent customer service. **Responsibilities** - Revenue generation and Fee collection - Student engagement and retention - Data...

As a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve complex...

Key Responsibilities - Assist customers with installation, configuration, and troubleshooting of vehicle tracking devices. - Provide step-by-step guidance on the usage of tracking devices and mobile/web platforms. - Address and resolve technical issues by coordinating with the technical team if necessary. - Handle complaints and provide appropriate...

**Customer Support Associate** Role Summary **:Responsible to ensure high quality customer satisfaction of online customers.** Experience**:2-4 years of Experience handling Customer and Sales function in retail** **sector, preferably, luxury segment.** Roles &Responsibilities: KRA 1: Customer Service Support - Support to develop business through online...