Customer Support Associate

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

**Customer Support Executive** **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Paid time off -...

Associate - Client relations - This role is an integral part of our ERP project management team in work allocation for software developers and client management. **Requirements**: - **Minimum 6 months experience in client/ customer management**: - **Education : MBA (Marketing)**: - **Excellent communication skills in English is mandatory**: - Client...

**Customer Service Associate** Experience: Minimum **1 to 5 years in international voice support** Location**:Infopark Kakkanad, Kochi** Salary**:18,000 to 24,000 per month Qualification**:Degree in any discipline** **Excellent spoken and written English communication skills**. Shifts: **Morning: 9 am to 6 pm** **Noon: 12 pm to 9 pm** **Night: 3 pm...

**Key Responsibilities**: - Answer customer calls professionally and provide accurate information about products and services. - Record and track customer complaints, requests, and feedback. - Schedule and coordinate service appointments efficiently. - Maintain detailed records of all customer interactions and follow-up actions. - Ensure timely resolution...

Customer Service Associate - Hindi **Location: Padivattom, Edapally** - **Experience**: Minimum 1 year of experience in banking sales / Customer support. ( Consider Fresher with Good Communication Skills in Hindi & English) - Language Proficiency**:Fluent in English and Hindi**: - **Qualifications**: Bachelor's degree is mandatory. - **Salary: ₹20,000.00...

**Job description** **Position**: Customer Support Executive [Female] **Duty Time**: 10 hours per day **Salary**: Fixed ₹20,000 per month (based on experience) **Location**: Work from home Key Responsibilities: **Customer Interaction & Support**: - Understand customer needs and provide appropriate solutions. - Communicate effectively to resolve...

2 - 3 Years - 5 Openings - Kochi **Role description**: Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying...

To promptly respond to the calls and resolving the Query as per the need - Develop objectives for the call center’s day-to-day activities. - Maintaining the Call log, responses, abandoned calls, agent’s responses, number of call attended. - Work effectively and perform annually or on an at-need basis. - Answer all incoming calls and route them to the...