Marketing Support Associate

4 days ago

Kochi Kerala, India Global Surf IT Infrastructure Full time

**Experience
- 6 months
- 2 years**

As a Marketing Support Associate, you will play a key role in supporting the

marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing operations and customer engagement.

KEY RESPONSIBILITIES

1. CHAT & CALL SUPPORT
- Handle multiple chat and call interactions efficiently and professionally.
- Deliver clear, timely, and effective responses to customer inquiries, ensuring a positive

experience.

2. LEAD MANAGEMENT & CRM OVERSIGHT
- Utilize CRM platforms to track, update, and manage customer leads and interactions.
- Ensure all lead data is accurately recorded and maintained for easy reference and follow-up.
- Monitor CRM entries for completeness, and coordinate with the sales team to correct or update

missing information.
- Generate regular lead reports to support data-driven decision-making.
- Assist the marketing team in any support activities as required.

3. DATAANALYSIS & REPORTING
- Assist in compiling and analyzing marketing data to identify patterns, trends, and opportunities.
- Support the preparation of performance reports highlighting key metrics and insights for

management review.

QUALIFICATIONS
- Bachelor’s degree in any discipline.
- Basic understanding of any CRM tool and Microsoft Office (Word, Excel).
- Foundational knowledge of IT products and services is an added advantage.
- Prior experience in call handling or customer service is a plus.

SKILLS REQUIRED
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to accuracy.
- Eagerness to learn and adapt in a dynamic work environment.
- Ability to remain focused and efficient during repetitive tasks.
- Proficiency in Microsoft Office tools.

WHAT WE OFFER
- A supportive and collaborative work environment
- Professional growth and learning opportunities
- Flexible working hours
- Competitive salary and yearly performance reviews

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

  • Customer Support Associate

    4 days ago

    Kochi, Kerala, India Global Surf IT Infrastructure Full time

    **Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

  • Sales Support Associate

    1 week ago

    Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    **Sales Support Associate** **Location: Ernakulam - Perumbavoor, Kothamangalam** Experience**:Minimum 1 year of experience in sales, marketing, BPO, or banking** Qualifications**:Bachelor's degree is mandatory.** Salary**: ₹20,000.00 - ₹30,000.00** per month+ **Incentives** Shift**:8:30 AM to 5:30 PM** Working Days: 6 days a...

  • Associate Marketing and Admissions

    1 week ago

    Kochi, Kerala, India ISDC Full time

    ISDC International Skill Development Corporation is a Limited Company Registered under the Companies Act of England and Wales, 2006 and having operations across the globe. It imparts asset of Skill Development Activities through its structured plan and aims at Developing Skills for Tomorrow. The operation includes the various Skill Development Projects,...

  • Instagram & Influencer Marketing Associate

    4 days ago

    Kochi, Kerala, India Oh Stayz Pvt Ltd Full time

    **Job Title: Instagram & Influencer Marketing Associate** **Location: Oh Stayz Head Office, Angamaly** **Department: Marketing** **Reporting To: Marketing Manager** **Employment Type: Full-Time** **Salary Package: ₹12,000 per month + Incentives** **Job Summary**: We are looking for a **Instagram & Influencer Marketing Associate** who has a strong...

  • Sales and Marketing Executive/ Associates

    6 hours ago

    Kochi, Kerala, India VEE KAY VEES Caterers Full time

    Company name : VEE KAY VEES Caterers Designation : Sales and Marketing Associate Gender : Female Location : Eranakulam No. of vacancy : 1 Qualification : Degree / Masters (BBA/ MBA is most preferred). duty time: 3-4 Years experience in Marketing field Salary : 20000 - 30000 vehicle must. both 2 wheeler and 4 wheeler driving license must **Job Types**:...

  • Sales and Marketing Executive/ Associates

    6 hours ago

    Kochi, Kerala, India VEE KAY VEES Caterers Full time

    Company name : VEE KAY VEES Caterers Designation : Sales and Marketing Associate/ Executive Gender : Male Location : Eranakulam No. of vacancy : 1 Qualification : Degree / Masters (BBA/ MBA is most preferred). duty time: 3-4 Years experience in Marketing field vehicle must. both 2 wheeler and 4 wheeler driving license must **Job Types**: Full-time,...

  • Customer Support Associate

    4 days ago

    Kochi, Kerala, India thoughtminds Full time

    Thought Minds - is a global leader in providing solutions on LLM and generative AI solutions. We are seeking a **Customer Support Associate** with 2+ years of experience to join our team. Location : Kochi /remote **Job Functions** - Provide accurate, valid, and complete information to customers by following communication guidelines and processes. -...

  • Customer Support Associate

    5 days ago

    Kakkanad, Kochi, Kerala, India GMA Pinnacle Automotives Pvt Ltd Full time ₹ 1,92,000 - ₹ 2,16,000 per year

    We are seeking a motivated and professional Customer Support Associate to join our team. The candidate will be responsible for handling customer queries, scheduling service appointments, tracking complaints, and ensuring customer satisfaction through effective communication and support.Key Responsibilities:Answer customer calls professionally and provide...

  • Customer Support Associate

    2 weeks ago

    Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

  • Digital Marketing Associate

    1 week ago

    Kochi, Kerala, India Milestone Career Planner Full time

    **Key Responsibilities**: - Manage and update company website and social media platforms - Support content creation for blogs, newsletters, and promotional materials - Monitor and report on campaign performance using tools like Google Analytics, Meta Ads Manager, etc. - Conduct market research and competitor analysis to identify trends and opportunities -...