Customer Support Executive

1 day ago


Kochi Kerala, India Zeak us solution Full time

We are looking for enthusiastic and dedicated Customer Support Executives to join our team immediately. As a Customer Support Executive, you will be responsible for assisting customers with their inquiries, resolving issues, and providing a high level of service to ensure customer satisfaction.

**Key Responsibilities**:

- Handle incoming customer calls and respond to queries in a professional manner.
- Resolve customer complaints or issues efficiently, ensuring customer satisfaction.
- Keep accurate records of customer interactions and transactions.
- Follow up with customers to ensure issues are resolved and satisfaction is achieved.
- Communicate product/service information clearly and effectively.
- Collaborate with team members and other departments as needed.

**Requirements**:

- Excellent communication skills (both written and verbal).
- Good problem-solving skills and the ability to work under pressure.
- Ability to work in a fast-paced environment.
- Strong customer service orientation and a positive attitude.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6282664670



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