Customer Support Executive

1 day ago

Kochi Kerala, India Avalanche High-Tech Enterprises Full time

We are looking for enthusiastic **Customer Support Executives** to join our team. This entry-level role is ideal for **freshers** who are passionate about helping customers and providing excellent service. If you are a good communicator with a problem-solving mindset, this is the perfect opportunity to start your career in customer support.

**Responsibilities**:

- Resolve customer complaints by identifying the issue and providing appropriate solutions.
- Maintain detailed records of customer interactions in the company database.
- Provide accurate and complete information about products and services.
- Collaborate with other departments to address customer concerns effectively.
- Strive to meet and exceed customer satisfaction and quality standards.
- **Education**: 12th Pass or Any Degree (Freshers are welcome to apply).
- **Skills**: Excellent verbal and written communication skills in English (additional regional languages are a plus).
- Strong interpersonal and problem-solving skills.
- Ability to handle customer inquiries professionally and patiently.
- Proficient in basic computer operations and typing.

**Perks and Benefits**:

- Competitive starting salary.
- Comprehensive training program for freshers.
- Opportunities for growth within the company.
- A supportive and inclusive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹19,082.69 - ₹19,914.54 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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