Customer Support Representative
6 days ago
**Description**
**Work onsite in our Bengaluru office**
Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to success. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve.
We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX
**What job duties can I expect to perform as a Customer Support Representative?**
- Providing clear, concise, and thoughtful instructions
- Answering customer questions and providing helpful solutions
- Promoting products and services for our clients
- Resolving customer complaints with fast, friendly, and courteous service
**What requirements must I meet to join the team?**
Educational Background: Graduate in Commerce
- Work Experience: 1-4 years of experience in BPO with exposure to UK / US Banking / Financial Services
- Communication Skills: Excellent verbal and written communication, with a strong command of grammar, spelling, and punctuation.
- Typing Proficiency: Average typing speed of at least 90 words per minute with 97% accuracy.
- Domain Knowledge: Knowledge about Banking operations, Remittance / Payments and / or banking KYC
- Customer Experience Focus: Skilled at handling customer inquiries, including managing difficult or irate customers to ensure a positive resolution.
- Computer Skills: Proficient in Microsoft Word and Excel; capable of using computer tools efficiently for professional tasks.
- Problem Solving: Ability to respond promptly and accurately to customer needs across multiple channels (chat, call)
**Why join our ResultsCX team?**
- Employee Performance Incentives
- Annual Vacations
- Frequent Employee events, Rewards and Recognition
- Career Growth Opportunities
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
-
International Voice/ Nonvoice Support
6 days ago
Bellandur, Bengaluru, Karnataka, India Customer support services Full time**Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...
-
Customer Support Representative
1 week ago
Bengaluru, Karnataka, India Child Support Foundation Full timeResponsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...
-
Customer Support Representative
1 day ago
Bengaluru, Karnataka, India Genesis HR Services Full time**Job Title**: Customer Support Representative - International Voice Process **Location**: Bangalore **Job Type**: Full-time We are hiring for a **Customer Support Representative** role in Bangalore for a **US Process**. Join our team to provide exceptional customer support through the international voice process. **Job Details**: - **Process**:...
-
Customer Support Representative
2 weeks ago
Bengaluru, Karnataka, India Crack-ED Full timeThe job description of a customer support representative typically includes the following responsibilities and qualifications: **Responsibilities**: - **Providing Assistance**: Assisting customers with product information, troubleshooting, order status, billing inquiries, and technical support. - **Issue Resolution**: Resolving customer issues efficiently...
-
Customer Support Representative
3 days ago
Karnataka, India Jindal Steel & Power Ltd. Full time**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...
-
Customer Support Representative
6 days ago
Bengaluru, Karnataka, India Zeblaze Solutions Full time**Company Overview**: WZATCO is a leading brand specializing in affordable, high-quality projectors for home entertainment, business, and educational use. We are committed to providing our customers with innovative, user-friendly technology and superior customer support. As we continue to grow, we are seeking motivated individuals who are passionate about...
-
Customer Support Representative
2 weeks ago
Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions Full time**Join Our Team as a Customer Service Representative!** Are you passionate about delivering exceptional customer experiences? Do you have a knack for solving problems and providing top-notch support? If so, we want you on our dynamic team! **Position**: Customer Service Representative **Type**: Full-Time, Permanent **Location**: In-Person **Salary**:...
-
Customer Support Representative
1 day ago
Bengaluru, Karnataka, India ResultsCX Full time**Description** We are seeking a **Patient Support Service Representative** (Voice)**to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. **What job duties can I expect to perform as a Customer Support...
-
Customer Support Representative
1 day ago
Mahadevapura, Bengaluru, Karnataka, India Gain.pro Full time**Who are we?** Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and...
-
Customer Support Representative
4 days ago
Hebbal, Bengaluru, Karnataka, India Alphacentric Healthcare Pvt Ltd Full time**Title: Customer Support Executive** **Company**: Protyze **Job Type**: Full-time | On-site **Department**: Customer Experience **Work Location**: Protyze Office, Kirloskar Business Park, Hebbal, Bangalore **Working Days: Monday to Saturday** **Timings: 10:00 AM - 7:00 PM** **About Protyze**: Protyze is a growing wellness and nutrition brand committed...