Customer Support Representative

17 hours ago


Bengaluru Karnataka, India Zeblaze Solutions Full time

**Company Overview**: WZATCO is a leading brand specializing in affordable, high-quality projectors for home entertainment, business, and educational use. We are committed to providing our customers with innovative, user-friendly technology and superior customer support. As we continue to grow, we are seeking motivated individuals who are passionate about consumer electronics and want to contribute to our mission.

**Principal Duties & Responsibilities**:

- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements

**Language**:

- English (preferred)
- Hindi (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Customer support: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Location**:

- Bangalore, Karnataka (required)

Work Location: In person

**Speak with the employer**
+91 9544531359
Application Deadline: 28/02/2025
Expected Start Date: 03/03/2025



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