Customer Support Representative

6 days ago

Bengaluru Karnataka, India Unicotalent Full time

We are hiring enthusiastic and goal-oriented **Customer Service Representatives (Tele Sales, Only Malayalam**) for our **Star Health Insurance - Sales Process**. The role involves engaging with potential customers over the phone, explaining various health insurance plans, and converting leads into sales.

**What We Offer**:

- Fixed salary ranging from **₹17,000 to ₹19,000** per month (based on experience and performance).
- Performance-based incentives.
- Professional training and support.
- Friendly and motivating work environment.
- Opportunity to work with one of India's leading health insurance providers.

**Key Responsibilities**:

- Make outbound calls to prospective customers to promote and sell health insurance policies under the Star Health Insurance portfolio.
- Understand customer requirements and recommend suitable plans.
- Clearly explain policy features, benefits, premiums, and terms & conditions.
- Handle queries, objections, and concerns effectively to close the sale.
- Maintain accurate records of customer interactions and update CRM systems.
- Meet daily/weekly/monthly sales targets as set by the team leader or manager.
- Provide excellent customer service to ensure a high conversion and satisfaction rate.

**Requirements**:

- **Language**: Must be fluent in **Malayalam** (spoken & understanding).
- Good communication and persuasion skills.
- Positive attitude, confidence, and the ability to work in a sales-targeted environment.
- Basic computer knowledge for handling CRM tools and data entry.

Pay: ₹17,000.00 - ₹19,000.00 per month

Work Location: In person

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