Customer Support Representative

4 days ago


Bengaluru Karnataka, India Six Dreams Technologies Private Limited Full time

**Position Overview**: As a Customer Support Representative, you will play a critical role in delivering exceptional customer service and support. You will be the primary point of contact for our customers, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, a problem-solving mindset, and a customer-first attitude.

**Key Responsibilities**:

- Assist customers with product or service-related questions, providing accurate information and troubleshooting support.
- Resolve issues promptly by identifying root causes and implementing effective solutions.
- Maintain a high level of professionalism and empathy in all interactions.
- Document customer interactions, feedback, and resolutions in the CRM system accurately.
- Escalate complex or unresolved issues to higher-level support or relevant departments as needed.
- Stay updated on product knowledge, company policies, and support procedures to provide informed assistance.
- Gather and share customer feedback with internal teams to support continuous improvement.

**Qualifications**:

- Proven experience in a customer support or service role preferred.
- Strong communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.
- A positive, team-oriented attitude and a passion for helping customers.

**Working Conditions**:

- Full-time role; may include weekends or evening shifts based on business needs.

**Job Types**: Full-time, Permanent

Pay: ₹11,558.37 - ₹25,000.00 per month

Work Location: In person



  • Bengaluru, Karnataka, India asatkalpa Full time

    Job Summary: We are looking for an experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients by addressing their concerns, answering their questions, While this position will primarily involve customer support related tasks, our...


  • Bengaluru, Karnataka, India Vision IAS Full time

    Job Description: We are seeking a passionate and dedicated Customer Support Representative to join our Institute. As a Customer Support Representative you will be the primary point of contact for all our students and potential customers. Your role is crucial in ensuring excellent customer service, resolving inquiries, and fostering positive relationships...


  • Bengaluru, Karnataka, India Wishtales AI Full time

    Wishtales AI HR - Customer Support Representative Job Title: Customer Support Representative (US Shift) Working Hours: USA Time Zone (Night Shift IST) Employment Type: Full-Time Experience: 1-3 years preferred **Salary**: 35k - 40k per month based on experience About the Role We are looking for a Customer Support Agent with exceptional English language...


  • Bengaluru, Karnataka, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative - International Voice Process **Location**: Bangalore **Job Type**: Full-time We are hiring for a **Customer Support Representative** role in Bangalore for a **US Process**. Join our team to provide exceptional customer support through the international voice process. **Job Details**: - **Process**:...


  • Bengaluru, Karnataka, India Child Support Foundation Full time

    Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...


  • Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Designation : Customer Support Representative. Qualification : Graduation / PUC Language known : English + Any regional language Salary : Upto 19000 Working days : 6 days working with 1 Rotational off Shift : Day shift Location : Garebhavipalya Immediate Joining Call me on - 8951123396 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 -...


  • Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification : Bachelor's degree or Equivalent** **Languages known : Proficiency in English and Malayalam** **Experience : Freshers** **Shift**: Day shift **Salary range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...


  • Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification**: Bachelor's degree or Equivalent **Languages known**: Proficiency in English and Malayalam **Experience**:Freshers **Shift**: Day shift **Salary Range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...


  • Bengaluru, Karnataka, India Maverick Technopack Full time

    We are looking for a dedicated and customer-focused individual to join our Customer Support team. As a Customer Support Representative, you will play a key role in ensuring our customers have an exceptional experience with our products and services. You will be the first point of contact for customers seeking assistance, addressing inquiries, resolving...


  • Banashankari, Bengaluru, Karnataka, India Ditanz Hire Full time

    **Job Description for Customer Service Representative**: **Position Title**: Customer Service Representative freshers can apply, 10th pass **Location**: banashankari stage 2 **Job Type**: Full-time **Job Summary**: **Key Responsibilities**: - **Customer Interaction**: - Provide information about products/services, process orders, and address general...