Customer Support Representative

1 week ago

Indiranagar Bengaluru Karnataka, India Christian Horta Design and Manufacturing Pvt Ltd Full time

**Company Overview**

Y-Not has been providing promotional and custom designed products for Fortune 1000 brands for over 15 years. We execute our customers warehousing, fulfillment and logístical needs on a global scale through our offices in the United States, India and China. Y-Not designs and manufactures innovative products for companies who recognize the need to develop and maintain a distinctive image for a loyal customer base. Y-Not specializes in unique, custom-designed products that extend a customer's brand.

**Summary/Objective**

Customer success representatives picks up where sales leaves at this critical juncture. Customer Success Rep will be the bridge between the Sales team and Customer support team. They are relationship account managers that expand customer accounts, increase customer retention, solve customer issues and drive customer satisfaction.
- Customer success reps (CSRs) support the Sales team in transitioning sales prospects to loyal customers.
- They are focused on customer loyalty, building close long-term customer relationships, and proactively looking after their customers’ business, suggesting new and innovative ways to keep them succeeding with Y-Not’s products.

Ideal customer success rep. skills
- Strong soft skills - Communication, Presentation, and organizational skills
- Forward Thinking and Relationship management skills

**Roles and Responsibilities**
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

**Qualifications**
- Five years of experience in customer service/customer success position strongly preferred
- Experience working in the promotional industry and promoting value through customer experience
- Exceptional ability to communicate and foster positive business relationships

**Salary**: ₹400,000.00 - ₹600,000.00 per year

Schedule:

- Evening shift
- Night shift

Ability to commute/relocate:

- Indiranagar, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 3 years (required)
- total work: 4 years (preferred)
- Design: 1 year (preferred)

  • Customer Support Representative

    4 days ago

    Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Representative Location: Bangalore work from office Industry: Customer Service/ International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and...

  • Customer Support Representative

    6 days ago

    Bengaluru, Karnataka, India CORESTRAT LABS PRIVATE LIMITED Full time

    **Job Title**: Customer Support Representative **Location**: [BANGALORE) **Job Type**: [Full-time] **Job description** **About the Role**:The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Wishtales AI Full time

    Wishtales AI HR - Customer Support Representative Job Title: Customer Support Representative (US Shift) Working Hours: USA Time Zone (Night Shift IST) Employment Type: Full-Time Experience: 1-3 years preferred **Salary**: 35k - 40k per month based on experience About the Role We are looking for a Customer Support Agent with exceptional English language...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative - International Voice Process **Location**: Bangalore **Job Type**: Full-time We are hiring for a **Customer Support Representative** role in Bangalore for a **US Process**. Join our team to provide exceptional customer support through the international voice process. **Job Details**: - **Process**:...

  • Customer Support Representative

    1 week ago

    Bengaluru, Karnataka, India Six Dreams Technologies Private Limited Full time

    **Position Overview**: As a Customer Support Representative, you will play a critical role in delivering exceptional customer service and support. You will be the primary point of contact for our customers, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, a...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification : Bachelor's degree or Equivalent** **Languages known : Proficiency in English and Malayalam** **Experience : Freshers** **Shift**: Day shift **Salary range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...

  • Customer Support Representative

    2 days ago

    Bengaluru, Karnataka, India Unipro Full time

    Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for UniPro, a Uniform Manufacturing and Distribution Company. The primary responsibility of this position will be to provide excellent customer service and support to our customers. Key Responsibilities: - Investigate and...

  • Customer Service Representative Itpl Bangalore

    4 days ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...

  • Customer Support Representative

    4 days ago

    Bengaluru, Karnataka, India BOVA IT SERVICES LLC-FZE Full time

    **Job Title**:Customer Support Representative** **Experience**: 1 - 2 Years **Location**: Bengaluru, India **Qualification**: Bachelor’s Degree Holder/Any other equivalent degree **Timing**: Rotational shift (8:30 AM - 5:30 PM) IST / (2:30 PM - 11:30 PM) IST **Week offs** : Rotational **Target Audience**:Middle East **CTC : Upto INR 3...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Alphacentric Healthcare Pvt Ltd Full time

    **Title: Customer Support Executive** **Company**: Protyze **Job Type**: Full-time | On-site **Department**: Customer Experience **Work Location**: Protyze Office, Kirloskar Business Park, Hebbal, Bangalore **Working Days: Monday to Saturday** **Timings: 10:00 AM - 7:00 PM** **About Protyze**: Protyze is a growing wellness and nutrition brand committed...