Customer Support Representative
3 days ago
**Job description**
This work is an In house Job and you need to report to Office Location Puzhakkal, Thrissur, Kerala
**Job description**
**Job Title: - Customer Services**
Experience: 1-5 Years in Customer Services
**Location : Open Vacancies**
Thrissur
Job Description - (Customer Services)
**Job Purpose**
We are looking for a customer service professional who can interact and resolve our customer queries and act as a coordinator between the internal departments to provide hassle free service & ensure a high level of customer satisfaction.
**Primary Responsibility**
1. Build sustainable relationships and trust with customer accounts through open and interactive communication
2. Identify and assess customers’ needs to achieve satisfaction
3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
4. Keep records of customer interactions, process customer accounts and file documents
5. Follow communication procedures, guidelines and policies
6. Take the extra mile to engage customers
**Required Skills**:
1. Proven customer support experience or experience as a Client Service Representative
2. Track record of over-achieving quota
3. Great communication skills, fluency in both English and Hindi
4. Strong phone contact handling skills and active listening
5. Customer orientation and ability to adapt/respond to different types of characters
6. Ability to multi-task, prioritize, and manage time effectively
**What we offer?**
1. Freedom : We allow you to “follow your passion”
2. Opportunity to work with India’s fastest growing Company
3. Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings.
4. Multifold chances to build the career in Solar Energy Sector
5. Exponential Growth in Salary and other remuneration
6. Great learning curve and hand on experience with leadership team about solar in future
Work Timing : 9.30 am to 5:30pm (Monday to Saturday)
Experience : 1 to 5 years
Address : Revensa Enterprises Muthuvara ,Puzhakkal Thrissur 680553
Contact Sharath 7994848009
Gender : : Preference Female
Salary : Rs. 15,000 to 25,000 monthly
Job Type : Full Time
Industry Type : Solar Energy
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Degree (preferred)
**Experience**:
- total work: 2 years (required)
- Customer service: 2 years (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
*Speak with the employer* +91 7994848009
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
**Speak with the employer**
+91 7994848009
-
Customer Service Representative
5 days ago
Thrissur, Kerala, India I Know A Guy Full time**Job Title: Customer Care Support Representative** **Company: Boby Chemmanur International Group** **(Tea Brand)** **Location: Thrissur** **About Boby Chemmanur International Group**: Boby Chemmanur International Group is a renowned conglomerate with diverse business interests ranging from jewelry to hospitality, and now, expanding into the tea industry....
-
Sales Representative
1 week ago
Thrissur, Kerala, India Mounthuge Developers Full time**Title: Sales Representative** **Job Summary**: As a Sales Representative, you will be responsible for generating leads, developing client relationships, and closing sales deals. Your primary focus will be on promoting and selling our products/services to potential customers. You will work closely with the sales team to achieve sales targets and contribute...
-
CRM Chat Support Representative
1 week ago
Thrissur, Kerala, India Chemmanur International Holidays & Resorts Ltd Full time**Job Summary**: We are looking for a proactive and customer-focused **Chat Process Executive** to join our **CRM team** at Chemmnur International Holidays & Resort Ltd, Thrissur. The role involves managing real-time customer interactions via chat, providing prompt support, addressing queries, and ensuring high customer satisfaction in line with our brand...
-
Customer Support
1 week ago
Kochi, Kerala, India Phenomenal HR Pvt Ltd Full time**Job Title: Customer and Onboarding Support** Salary Range: Best in industry Experience Level: 1-3 years. Education: Any Graduation Languages: Hindi (mandatory), Bonus if you know more languages Location: Thrikkakara, Kochi We are seeking a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative....
-
Customer Support Representative
5 days ago
Kochi, Kerala, India NEO GUIDE Full time* Support customers on there vehicle queries - Inform the customers periodic services - Feedback of services - Minimum 12th pass - Morning shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift **Education**: - Higher...
-
Customer Support Coordinator
1 day ago
Thrissur, Kerala, India Ashlyn Chemunnoor Instruments Pvt. Ltd. Full timeCompany: **The Redlands Ashlyn group of companies** is the leading supplier of wide range of gold jewellery equipment and purity testing machines across India. Designation: **Customer Care Executive** **Job Description**: Ø Receive and register customer concerns and complaints Ø Route the complaints to proper service team and follow up for updates Ø...
-
Assistant Management Representative
19 hours ago
Thrissur, Kerala, India Consolidated Hrm Services Full time ₹ 8,00,000 - ₹ 24,00,000 per yearThis is a diverse role where female candidates will find significant opportunities to contribute and grow. The position is designed to evolve, with the selected candidate having the potential to take on the full responsibilities of Management Representative (MR) at a later stage.Key Purpose of the Role:To support and assist the management representative in...
-
Customer Support Executive
5 days ago
Idukki, Kerala, India George Infra Private Limited Full timeCustomer support representatives maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service. - Extend customer support by tele calls to generate maximum business and follow up of collections and customer complaints - Provide solutions to any relative problems of clients - Conducting quality assurance...
-
Product Officer
1 week ago
Thrissur, Kerala, India Sitaram Ayurveda (P) Ltd Full time**Job Summary**: The Product Officer will be responsible for promoting and managing our Ayurveda product line. This role requires a strong understanding of Ayurveda principles, excellent communication skills in Malayalam and English, and the ability to effectively train and support representatives in the region. **Key Responsibilities**: - **Product...
-
Customer technical support
2 days ago
Thrissur, India Notifik Technologies Full timeCompany Description Cod King is a Shopify technology company focused on building smart solutions for e Commerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication. We combine deep Shopify expertise with...