Customer Support Coordinator

The Customer Support Coordinator is responsible for ensuring effective communication between customers and the support team. This role involves coordinating customer service activities, handling inquiries, resolving issues, and providing administrative support to ensure a seamless customer experience. The coordinator will play a key role in managing customer...

Location: Ayyanthole, Thrissur **Responsibilities**: - Handle inquiries, complaints, and concerns in a calm, empathetic, and professional manner. - Coordinate with the Logistics Team:Work closely with the logistics team to ensure timely dispatch of orders. Monitor and track shipments, providing customers with up-to-date information on their order...

The Support Coordinator helps manage and streamline customer support operations by coordinating between clients, support teams, and internal departments. This role ensures timely issue resolution, effective communication, and high customer satisfaction. Key Responsibilities: - Coordinate support requests and ensure timely responses from technical teams. -...

**Job Overview** **Immediate Joiners Preferred !** **Key Responsibilities** - Coordinate with the sales team to ensure smooth execution of sales activities and customer requirements. - Monitor and track stock availability, movement, and replenishment to support timely order fulfillment. - Prepare, maintain, and share accurate sales reports, dashboards, and...

**Job Summary** We are hiring **Customer Support Executive(CSE) at our Tiruvannamalai Production Unit.** **Requirement: - (Knowledge in Tamil Language Preferred)** - Strong analytical and problem-solving skills - Excellent attention to detail and accuracy - Proficiency in accounting principles and practices - Experience with accounting software and...

Job Title: Customer Support AssociateAbout the Role:We are seeking a skilled and customer-focused individual to provide exceptional support to our customers.Respond to inbound and outbound customer inquiries in a timely and professional manner.Resolve customer complaints and issues promptly, ensuring a positive experience.Process and manage customer orders...

**Position Title**: Support Coordinator **Role Overview**: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. **Key Responsibilities**: - Log...

**Key Responsibilities** - Share timely updates on shipment status and next steps - Coordinate with warehouses to schedule or reschedule delivery appointments - Work closely with the internal operations team for shipment details and follow through - Keep trackers reports and records updated and organized - Solve customer issues with care urgency and clear...

We are looking for a Support Coordinator to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused,...

**Sales Coordinator** Key Responsibilities **Sales Support**: Assist the sales team by managing client orders, processing transactions, and preparing sales reports. **Customer Service**: Provide personalized assistance to customers, handle inquiries, and resolve issues to maintain strong customer relationships. **Product Knowledge**: Maintain in-depth...