Customer Support Executive
7 days ago
**Job Role**
**Responsibilities**
- Resolves service problems by clarifying the customer's complaint.
- Handle customer inquiries related to refunds promptly and professionally.
- Determining the cause of the problem.
- Solution to solve the problem.
- Expediting correction or adjustment.
- Review refund requests and process them in accordance with company policies and procedures.
- Maintain open and transparent communication with clients throughout the grievance resolution process.
- Keep clients informed about the status of their concerns and provide realistic timelines for resolution.
- Should be able to handle Walk in client if required.
- Proactively engage with clients to gather feedback and identify opportunities for improvement.
- Maintain detailed records of client grievances, resolutions, and any corrective actions taken.
- Has to coordinate with other departments.
- Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements._
**Education**:Graduates
**Experience** : 3 years and above
Certifications and/or Licenses :Any Degree
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Support Executive
2 weeks ago
Thrissur, Kerala, India Brilfox Full timeUrgently looking for a Customer Support Executive in Kuttanellur, Thrissur - Should have experience in target based work - Salary: 15k to 20k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person **Speak with the employer** +91 7902478990
-
Customer Support Executive
2 weeks ago
Kodakara, Thrissur, Kerala, India Nakshatra Kids Full timeWe are currently seeking a skilled customer support executive to help us provide top-notch service to our customers at Nakshatra Kids. Your daily responsibilities will include addressing customer inquiries and resolving issues. You will be at the forefront of ensuring that our customers have a positive experience and their concerns are handled promptly. If...
-
Customer Support Executive
1 day ago
Kochi, Kerala, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...
-
Customer Support Executive
3 days ago
Kerala, India Jazp Full time ₹ 1,20,000 - ₹ 3,60,000 per yearCustomer Support ExecutiveIndia, Kerala | Job ID:JJA0094Posted November 13, 2024Responsibilities: -Respond to inbound tickets and queries of customers -Build lasting relationships with customers, and other team members based on trust and reliability -Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer...
-
Customization Executive
7 days ago
Thrissur, Kerala, India AL RAZ International Business Links Full timeWe are seeking a detail-oriented Customization Executive to join our team. In this role, you will work closely with clients to understand their specific needs and provide tailored solutions. Your responsibilities will include customizing products or services based on client specifications, managing client accounts, and ensuring high levels of customer...
-
[Only 24h Left] Customer Support Executive
42 minutes ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice) Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen Label About the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
-
Customer Relations Executive
2 weeks ago
Thrissur, Kerala, India Lyra Beauty Pvt Ltd Full time**Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...
-
Customer Support Executive
24 hours ago
Thrissur, Kerala, India George & Company Full time ₹ 2,40,000 per yearManaging Loyalty ProgramAllocation of Points in Loyalty ProgramGenerating MIS ReportsKYC VerificationUpdating Marketing Activities In SystemCo Coordinating with Sales Team Regarding Loyalty programJob Types: Full-time, PermanentPay: ₹15, ₹20,000.00 per monthBenefits:Health insuranceProvident FundEducation:Bachelor's (Preferred)Experience:Customer...
-
Customer Support Executive
2 weeks ago
Kuttanellur, Thrissur, Kerala, India George & Company Full time ₹ 1,20,000 - ₹ 2,40,000 per yearStrong analytical and problem-solving skillsExcellent attention to detail and accuracyExperience with accounting software and systemsCandidate should be from Thrissur location.Candidate must have fluency in Hindi.Expert in MS Office tools like MS Excel, MS Word etc.Roles and Responsibilities:-Checking order quantity, pricing & discounting, accurate product...
-
Customer Relationship Executive
1 day ago
Thrissur, Kerala, India Nsquare Finserv Full time**We Are Immediately Hiring For Customer Relationship Executive** **Female (3) | Male (1)Banking | SalesThrissur Location Preferred** **Responsibilities**: - Research and resolve customer issues efficiently, exceeding expectations whenever possible. - Proactively identify customer needs and recommend solutions or additional services. - Build rapport and...