Customer Relations Executive
2 days ago
**Company Description**
Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been focused on ensuring that every customer leaves feeling refreshed and beautiful.
**Role Description**
This is a full-time on-site role for a Customer Relations Executive at Lyra Beauty Pvt Ltd. The Customer Relations Executive will be responsible for various day-to-day tasks related to client relations and customer satisfaction. They will be expected to provide excellent customer service, communicate effectively with clients, and ensure high levels of customer satisfaction.
**Qualifications**
Strong interpersonal skills and ability to build positive relationships with clients
Experience in client relations and customer service
Ability to prioritize customer satisfaction and address customer needs effectively
Excellent verbal and written communication skills
Ability to handle customer inquiries, complaints, and resolve issues
Attention to detail and ability to multitask
Experience in the beauty industry is a plus
Bachelor's degree in a related field is preferred
Pay: ₹15,500.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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