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Customer Relations Executive

2 weeks ago

Kochi Kerala, India Level Up Full time

We are looking for a confident, well-groomed, and customer-oriented **Customer Relations Executive** to join our jewelry showroom team. You will be the face of our brand—building trust, assisting customers in their purchases, and ensuring a delightful shopping experience.

**Key Responsibilities**:

- Greet and assist walk-in customers at the showroom
- Understand customer preferences and recommend suitable jewelry
- Build strong relationships and ensure repeat business
- Handle queries, feedback, and complaints with professionalism
- Coordinate with the sales and inventory team to ensure smooth operations
- Maintain showroom etiquette and brand image
- Follow up with customers post-sale for service and feedback

**Requirements**:

- Pleasant personality with excellent communication skills
- Passion for customer service and sales
- Well-groomed and professional appearance
- Ability to handle luxury clients with confidence and care
- Experience in retail or showroom sales is an advantage

**Perks & Benefits**:

- Attractive Salary + Incentives
- Opportunity to work with a premium jewelry brand
- Friendly and elegant work environment
- Training and career growth opportunities

Pay: ₹12,000.00 - ₹15,000.00 per month

**Language**:

- English (preferred)

Work Location: In person