Customer Relation Executive

5 days ago


Kochi Kerala, India MAANA HEALTH Full time

**Position Summary**:
**Key Responsibilities**:

- Address customer complaints and resolve issues promptly and effectively, ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions in the Customer Relationship Management (CRM) system.
- Identify and escalate issues, trends, or opportunities to the appropriate departments.
- Conduct follow-up calls to ensure customer satisfaction and maintain relationships.
- Assist in the development and implementation of customer service policies and procedures.
- Provide feedback and suggestions to improve customer service processes and enhance customer experience.
- Participate in training sessions and workshops to stay informed about product updates and company policies.
- Collaborate with other teams to provide a seamless customer experience.

**Qualifications**:

- Bachelor's degree in Business, Communications, or a related field (preferred).
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to handle high-pressure situations with professionalism.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 31/01/2025
Expected Start Date: 01/02/2025



  • Kochi, Kerala, India Lyra Beauty Pvt Ltd Full time

    **Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...


  • Kochi, Kerala, India Manha Organics pvt ltd Full time

    **Job Title**: Customer Relations Executive **Location**: Ernakulam (EKM) **Experience**: 0-2 Years **Salary**: ₹10,000 - ₹18,000 per month **Job Summary**: We are looking for a passionate and customer-focused **Customer Relations Executive** to join our team in Ernakulam. As a key member of the customer service department, you will be responsible for...


  • Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent hiring !! CUSTOMER RELATION EXECUTIVE Location: Cochin Experience - Min 2 to 4 years experience in customer support,technical support in the healthcare industr **Salary**: 20K Qualification : Any graduates Gender - Male/Female **Responsibilities**: Provide accurate information about products,services, and order status. Collaborate with other...


  • Kochi, Kerala, India Crafthome Interiors Full time

    **Company Overview**: At Hometech, we pride ourselves on our commitment to providing exceptional customer experiences. Our team is dedicated to understanding the needs of our customers and delivering innovative solutions. We are currently seeking a dynamic and proactive Customer Relations Executive to join our team. **Key Responsibilities**: - Serve as the...


  • Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Hiring Customer Relation Executive Location: Cochin Experience: Min 0- 2 Years of relevant experience in sales and marketing Clothing Business/Freshers are also preferred **Salary**: upto 15K Qualification: Graduation Gender: Female Pay: Up to ₹15,000.00 per month Schedule: - Day shift Work Location: In person


  • Kochi, Kerala, India Nilufer Aesthetics Private Limited Full time

    The Customer Relationship Executive (CRE) is responsible for maintaining and nurturing relationships with clients to ensure satisfaction, repeat business, and long-term partnerships. This role involves handling client inquiries, resolving issues, providing product/service information, and supporting sales and retention efforts. **Key Responsibilities**: -...


  • Kochi, Kerala, India Rubrix Analytics Full time

    We are looking for a Customer Relations Executive who will be the vital link between our customers and our operations team. Rubrix Analytics is a venture with founders from IIT/IIM operating in the School (K12) Segment. **Responsibilities and Duties**: - Visit customer sites (schools) for giving trainings and demos - Understand, analyze and validate the...


  • Kochi, Kerala, India Leapcodes Private Limited Full time

    **Key Responsibilities**: - **Lead Connection & Follow-up**: Connect with leads generated for customers and internal activities, ensuring effective communication and timely updates. - **Customer Interaction & Relationship Management**: Handle inbound and outbound calls, resolve queries, and maintain a professional and customer-friendly tone. - **Database...


  • Kochi, Kerala, India Brilfox Full time

    Urgently looking for **Customer Relation Executives** - Minimum **1 Year Experience** in Tele Sales - Qualification **:Any Degree**: - Time **:10.00am to 7.00pm**: - Salary : 15k to 20k plus Incentives - Location **:Marine Drive, Kochi**: - Industry : Matrimony For more details, **Contact : 7902707990** Pay: ₹15,000.00 - ₹20,000.00 per...


  • Kalady, Kochi, Kerala, India Aryabhangy Honda Full time

    **We are urgently looking for a 'Customer Relations Executive' for Arya bhangy Motors in our Kalady Branch** **Age 22-30** **Experience 1+ years in automobile** **Qualification Graduate** **Salary 10000 onwards** **Duties & Responsibilities** - **Building and maintaining profitable relationships with key customers.**: - **Resolving customer complaints...