Customer Support

**About Us**: Black and White Creations is a leading Railway Advertising company based in Kochi, known for delivering impactful branding solutions across trains and railway stations. We specialize in Exterior Train Branding, Interior Train Branding, Station Boards, and PA Systems. Our mission is to provide seamless, timely, and innovative advertising...

Hotpack is one of the world’s leading manufacturers of Sustainable packaging products. We have a physical presence in 15 countries, across 5 continents. We are employing around 3500 Employees globally. Our 4000+ products are manufactured in our own state-of-the-art facilities, embracing the highest global standards. **Job Location : Infopark,...

**Role & responsibilitie** - Good experience in Application support/ technical support - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need...

**Company Profile** **CUSTOMER SUPPORT EXECUTIVE** - Developing and presenting proposals to prospective client - Data Management - Customer Support - Reporting and Analysis - Coordination with Sales Team Any graduates with good communication skill English **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹22,000.00 per month **Benefits**: -...

**Customer Support Executive** **Location**: Ernakulam **Key Responsibilities**: - Resolve customer issues and inquiries effectively - Maintain accurate records of customer interactions and transactions - Ensure customer satisfaction by delivering high-quality service - Work collaboratively with other team members to achieve departmental...

Designation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

Job Title*: Telecalling Executive *Location*: Kochi, Kerala *Salary*: ₹15,000 - ₹18,000 per month *Experience*: 1 to 2 years Requirements* - 1 to 2 years of experience in telecalling, telesales, or customer service. - Excellent communication skills in English and Malayalam. - Ability to work independently and handle pressure. - Basic computer...

**This role requires a combination of technical knowledge, communication skills, and a customer-focused approach.** **Customer Interaction**: Respond to customer inquiries and provide timely and accurate information. Ensure a positive and professional customer experience. **Technical Assistance**: Provide technical support for the company's products or...

**Job Title**: Customer Support Executive (Fresher) **Location**: [Vyttila] **Department**: Customer Support / Client Services **Experience**: Fresher **Reports To**: Customer Support Manager **Job Summary**: Key Responsibilities - Handle incoming and outgoing customer calls professionally, addressing questions about online share trading, mutual funds, and...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...