Customer technical support
2 days ago
Company Description Cod King is a Shopify technology company focused on building smart solutions for e Commerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication. We combine deep Shopify expertise with data-driven insights to deliver reliable, conversion-focused tools that empower merchants to scale confidently. Role Description We are looking for a Customer Support (Technical) professional to join our team full-time. The role involves assisting customers with product usage, troubleshooting technical issues, and ensuring a smooth experience for our Shopify app users. You’ll work closely with our technical and product teams to resolve queries, document solutions, and contribute to product improvements. Key Responsibilities Provide responsive and professional customer support via email or chat Troubleshoot technical issues related to Shopify, HTML, CSS, and Java Script integrations Guide users on app setup, configuration, and best practices Document common issues and solutions to improve support efficiency Collaborate with development and QA teams for bug reporting and feature feedback Maintain high levels of customer satisfaction through clear communication Qualifications Required: 2+ years of experience in customer or technical support Strong communication and problem-solving skills Understanding of web technologies (HTML, CSS, Java Script) Familiarity with helpdesk tools and CRM systems Preferred: Experience with Shopify or Saa S products Basic understanding of APIs and integrations Ability to explain technical topics to non-technical users Work Details Type: Full-time Location: Remote / Bengaluru (Flexible) How to Apply Send your resume to with the subject line: Customer Support (Technical)
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Technical Support Engineer
3 days ago
Thrissur, Kerala, India ProNoesis Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a skilledTechnical Support Engineer - PAMLocation:Thrissur, Kerala (Onsite)Experience:2 - 5 yearsProduct Exposure:Any PAM (Sectona preferred)Responsibilities :-Provide hands-on technical support for PAM products, especially Sectona (preferred).Take ownership of customer issues: troubleshooting, root cause analysis & resolution.Ensure a...
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Technical Support Engineer
5 days ago
Thrissur, Kerala, India Chemmanur International Info Solutions Private Limited Full time ₹ 1,50,000 - ₹ 1,80,000 per yearCIINFOS – Job Opening: Technical Support Engineer (Thrissur Office)CIINFOS is looking for a dedicated and skilled Technical Support Engineer to join our team at the Thrissur Office.The ideal candidate should have hands-on experience in installation, maintenance, and troubleshooting of CCTV, sound systems, and IT hardware, along with a passion for providing...
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PAM Technical support engineer
6 days ago
Thrissur, Kerala, India Pronoesis Full time ₹ 6,00,000 - ₹ 12,00,000 per yearProvide hands-on technical support for PAM products, especially Sectona (preferred).Take ownership of customer issues : troubleshooting, root cause analysis & resolution.Act as the primary liaison between the customer and internal teams.Health insuranceProvident fund
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Customer Support Executive
19 hours ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice . You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
3 days ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
2 days ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
2 days ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
2 days ago
thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
2 days ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
11 hours ago
Thrissur, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
