Technical Support Engineer
4 days ago
CIINFOS – Job Opening: Technical Support Engineer (Thrissur Office)
CIINFOS is looking for a dedicated and skilled Technical Support Engineer to join our team at the Thrissur Office.
The ideal candidate should have hands-on experience in installation, maintenance, and troubleshooting of CCTV, sound systems, and IT hardware, along with a passion for providing excellent technical support and customer service.
Position: Technical Support Engineer
Company: CIINFOS
Location: Thrissur Office
Gender: Male Candidate
Experience: 2. – 4 Years
Salary: up to ₹15000 per month
Working Hours: 9:30 AM – 6:00 PM
Qualification
- Diploma or Degree in Electronics, Computer Hardware, IT, or a related field.
- Additional certifications in networking, system administration, or CCTV systems will be an added advantage.
Key Responsibilities
- Install and maintain new camera systems and related equipment.
- Provide technical support to customers and control room operations.
- Troubleshoot and resolve issues related to cameras, HDDs, and alarm sensors.
- Support system and hardware installations, OS upgrades, and network troubleshooting.
- Assist in sound and screening system setup and maintenance.
- Handle printer installation, issue resolution, and branch-level printer support.
- Maintain accurate documentation for major issues and future reference.
- Build and maintain strong customer relationships with a positive and professional attitude.
- Take initiative to improve service quality and technical processes.
Required Skills
- Strong knowledge of CCTV, sound systems, and networking.
- Experience with camera installations, HDD upgrades, and alarm systems.
- Proficiency in Windows OS installation, hardware upgrades, and troubleshooting.
- Familiarity with printer setup, maintenance, and network support.
- Excellent communication and problem-solving skills.
- Ability to work independently with discipline and good attitude.
- Commitment to continuous skill development and teamwork.
Interested candidates may apply or share their resume with the HR team at CIINFOS.
Join us and be part of a growing technical support team dedicated to quality and innovation.
Job Type: Full-time
Pay: ₹16, ₹18,000.00 per month
Benefits:
- Health insurance
Work Location: In person
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