Customer Support Executive

1 day ago


Noida Uttar Pradesh, India Easemydeal Full time

**CUSTOMER SUPPORT EXECUTIVE**

**Job Location : Sector-3, Noida**
- (5 min walking from Noida Sector-16 metro station)_

As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and contributing to the company's success.

**Responsibilities**:

- **Respond to customer inquiries, concerns, and issues via various communication channels (via calls and mails).**:

- Resolve customer inquiries, issues, and complaints effectively.
- Maintain a strong knowledge of our products/services.
- Document customer interactions accurately in our system.
- Collaborate with team members and other departments as needed.
- Contribute to improving customer satisfaction and support processes.
- Collect and analyze customer feedback to identify trends and areas for improvement.
- Adhere to company's customer service standards and policies.
- Participate in regular team meetings to discuss customer concerns and strategies for improvement.

**Qualifications**:

- 12th Pass ; Diploma or equivalent (Bachelor's degree preferred).
- Freshers or Minimum 1 year of experience in customer support or a related role.
- Excellent communication (verbal and mails) and problem-solving skill

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...


  • Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...


  • Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...


  • Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **Job Title**: Customer Support Executive **Location**: 58, Noida, Uttar Pradesh 201301 **Experience**: Minimum 1 year in customer support **Job Summary**: We are looking for a proactive and customer-focused individual with 1+ year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and...


  • Noida, Uttar Pradesh, India Isad group Full time

    **Job Title**: Customer Support Executive **Location**: Noida (Onsite) **Shift Timing**: Night Shift (US Hours - 9:00 PM to 6:00 AM IST) **Working Days**: 5/6 days a week (as per company policy) **Note**: _No cab facility provided_ **Flexibility**: May be required to work in flexible shifts as per operational needs **About the Role** **Key...


  • Noida, Uttar Pradesh, India Sky Education Full time

    As a **Customer Support Executive**, you will be responsible for: - Conducting outbound calls (minimum 100-120 calls per day) to address student help and issues. - Ensuring 3 hours of connected call duration by the end of the day. - Handling grievance and query handling related to academics and curriculum. - Taking feedback from students to improve service...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    Job Role Customer Support Executive CHAT/MAIL Job Location: Sector 62, Noida (WFO) - Good communication skills are required - Any Graduate/Undergraduate can apply - Salary - 1.9 to 2.20 LPA - 6 Days Working - Day Shift For Female's - Immediate Joiner Required. **Job Types**: Full-time, Fresher **Salary**: ₹190,000.00 - ₹220,000.00 per...


  • Noida, Uttar Pradesh, India Prolegion Private Limited Full time

    Job Title: Customer Support Executive **Location**: Noida, Uttar Pradesh, India Experience: 0-3 Years Roles and Responsibilities: - Handle customer inquiries, complaints, billing questions and payment extension/service requests. - Greet customers warmly and ascertain the problem or reason for calling. Assist with placement of orders, refunds, or...