Customer Support Executive

1 week ago

Noida Uttar Pradesh, India Tech Mahindra Full time

**Job Title: Customer Support Executive (Chat/Mail) - MBA Opportunity**

Location: Sector 62, Noida (Work From Office)

**Job Description**:
**Responsibilities**:

- Provide accurate information and assistance to resolve customer issues and ensure customer satisfaction.
- Collaborate with other team members to address complex customer queries and escalate issues as needed.
- Maintain thorough and up-to-date knowledge of company products, services, and policies.
- Follow established procedures and guidelines for handling customer interactions and maintaining confidentiality.
- Meet or exceed performance targets for customer service quality, efficiency, and productivity.

**Requirements**:

- Excellent communication skills, both written and verbal.
- Ability to effectively multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Any Graduate/Undergraduate can apply.
- Immediate joiner preferred.

**Salary**: 1.9 to 2.20 LPA

**MBA Opportunity**:
Key Highlights:

- Practical experience from day one.
- Regular MBA degree.
- Opportunity to earn while learning.
- Immediate joiners required to kickstart this exciting journey.

Join us and embark on a rewarding career path that offers both professional development and academic growth

**Job Types**: Full-time, Fresher

**Salary**: ₹190,000.00 - ₹220,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

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