Customer Support Executive
2 days ago
**Job Summary**:
- We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels.
**Key Responsibilities**:
- Resolve issues efficiently and maintain a positive tone.
- Record all interactions accurately in the CRM system.
- Escalate complex cases to the appropriate teams.
- Collect customer feedback and reviews to improve service quality.
- Suggest improvements to enhance the support process.
- Maintain company standards in all customer interactions.
**Requirements**:
- Bachelor’s degree any stream.
- 1 year of customer support or related experience.
- Good communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Customer-first mindset and problem-solving attitude.
**What We Offer**:
- Supportive and collaborative work culture.
- Training and development opportunities.
- Clear career growth paths within the organization.
- **Location: Noida, Uttar Pradesh (required)**
**Job Category**:Customer Support Executive (CSE)
**Job Type**:Full Time
**Job Location**:Noida
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