Customer Support Executive

1 week ago

Noida Uttar Pradesh, India MyOperator Full time

**Customer Support Executive**

**Location**: Sector 2, Noida

**Experience**: 1-2 Years in Software/IT/Internet Support

**Key Responsibilities**:

- Develop expertise in company products and services to provide accurate support.
- Ensure high **First Contact Resolution (FCR)** for chats and calls.
- Manage tickets professionally with clear and concise responses.
- Address inquiries regarding orders, complaints, and product issues promptly.
- Meet daily, weekly, and monthly targets for customer engagement and upselling.

**Requirements**:

- 1-2 years of experience in software/IT/Internet support.
- Excellent communication and time management skills.
- Strong customer handling and problem-solving expertise.

**Benefits**:

- Device reimbursement for BYOD needs.
- Work in a collaborative and growth-focused environment in Noida's prime location.

Graduate

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